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556 Jefferson Rd, 14623, Rochester, NY 14623-3228
11:00 - 23:00
Open now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 00:00 - 23:59
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54 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 54: English reviews
Brooksville, Maine
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 30 January 2017

The GM of Ihop needs to take a hard look at this location. I wish we had read the reviews before wasting over $40 on our New Year's morning brunch! Good points: hostess seated us promptly ,coffee was fresh and hot Bad points: server was inattentive [did not notice that we did not have place settings until we pointed it... More 

Thank Jo A
1 review
1 of 5 bubbles Reviewed 2 January 2017 via mobile

Today was an obvious train wreck and I understand it's the day after New Years that people call in etc. but the training and set up for stations and service are lacking and created chaos and horrible issues to most of the customers there. It would be in the best interest of everyone involved that they get someone in there... More 

Thank KJ B
1 review
1 of 5 bubbles Reviewed 18 December 2016 via mobile

Please do not waste your gas, time, energy, and money eating here. First off, we were seated directly across from the kitchen. We witnessed an employee use foul language. The manager did have have him apologize however, it should never occur. Next was the horrible service. The server forgot, part of our order, my French toast was cold, dry, and... More 

Thank Nikki J
Level Contributor
13 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 December 2016 via mobile

I understand this restaurant is under new management. I must say I enjoyed my breakfast it was hot and delicious. The service was outstanding .

Thank moemoe1515
Rochester, New York
Level Contributor
9 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 20 November 2016

This restaurant has a great menu. My favorite is the New York cheese cake pancakes that comes with strawberries. My husband enjoys his eggs and enjoys a variety of omelets and hash brown potatoes

Thank John L
Level Contributor
13 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 November 2016 via mobile

I have not been to Ihop on Jefferson Rd in Rochester N.Y. To my surprise the server was very attentive. I wish I could remember his name he was right on top of every need we had. The food was outstanding I ordered chicken quesadia and they were delicious. I will most definitely go back.

Thank moemoe1515
Painted Post, New York
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 7 November 2016

Me and my family hardly ever go to a IHOP cause, well there isn't one very close to where we live. We were going to Rochester to see a laser light show and we wanted to try IHOP out. I tell ya what I don't know what the big deal is about and I can only hope not all IHOP's... More 

1 Thank David K
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 18 October 2016

The staff seemed to be in total chaos and the restaurant was very messy. A lot of dirty dishes on the tables where people had finished eating and had left. We were pleasantly surprised by our waiter who seemed to sweep in and take control of making sure we got good service. The breakfast food we had at dinner time... More 

1 Thank t_w_hamilton
Le Roy, New York
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 12 October 2016

My family & I were horribly disappointed with our visit to the Jefferson Road location, in Rochester, NY, on 9/11/16. After arriving at the nearly empty restaurant, we were greeted & seated by our server, who apologized for tables not being cleaned after a large tour group left prior to our arrival. This was surprising, considering the restaurant looked fine... More 

1 Thank melrobinson2
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 11 October 2016 via mobile

I never write reviews but feel compelled to do so today. The server here was very pleasant but the food was very disappointing: lukewarm even cold cold with hash browns (usually a favorite of mine) that were exceptionally greasy. The pancakes were small, lukewarm and crusty. The prices were surprising higher than I'd imagined. Except for the gift card I... More 

1 Thank Father M

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
    2.5 of 5 bubbles
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: 556 Jefferson Rd, 14623, Rochester, NY 14623-3228
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester

Questions & Answers

Questions? Get answers from IHOP staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?