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Abbott's Frozen Custard INC

Certificate of Excellence
$$ - $$$
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4791 Lake Ave, Rochester, NY 14612-2154
+1 585-865-7400
12:00 - 00:00
Open now
See all hours
Sun - Thu 12:00 - 21:00
Fri - Sat 12:00 - 00:00
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119 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 119: English reviews
Washington DC, District of Columbia
Level Contributor
106 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 21 April 2017 via mobile

Quite literally the best custard I've ever had. This visit I had the kid size chocolate with almonds, which were still crunchy and inhaled in about 2 seconds. He had a vanilla custard sundae with caramel and Heath. Mom had a vanilla custard sundae with caramel and Snickers. They were both in a sugar coma for two hours. Avoid the... More 

Thank JNetteDC
Knoxville, Tennessee
Level Contributor
771 reviews
347 restaurant reviews
common_n_restaurant_reviews_1bd8 187 helpful votes
Reviewed 4 December 2016

We have moved from Rochester but love to stop here when we get back. Have had Abbott's twice in the last few days. I love the vanilla almond and my wife the chocolate almond although they seem to put the nut s on top now instead of mixing in. All their flavors are great. We need one in Knoxville (the... More 

Thank Jotum
Hilton, New York
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 15 September 2016

Abbott's Frozen Custard is the perfect way to end a day at the beach. It is right across the street from the park, They also have frozen yogurt. Custard is absolutely delicious, price is reasonable, hot summertime days usually draw a line but it moves quickly. Personnel is very friendly. Well worth a visit, all sizes of cones, etc.

Thank Sharon P
Wiggins, Colorado
Level Contributor
45 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 11 August 2016

I moved away from Rochester 30 years ago and every time I visit my family, Abbott's is almost the first stop from the airport. Worth every last lick!!

Thank Trackerhun
Peabody, Massachusetts
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 9 August 2016 via mobile

I grew up in Rochester and along with garbage plates, white hots, and Genesee Beer, this place has always defined home to me. It is not summertime in Rochester without going to Ontario Beach and visiting this location. You will never experience anything like frozen custard until you have tried Abbott's. Grant it, the lines may be substantial at times,... More 

Thank Charles E
Level Contributor
44 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 4 August 2016

It seems this long standing business has let things go astray. Price vs quality has gone down and cleanliness of the establishment is poor.

Thank carolp157
Doylestown, Pennsylvania
Level Contributor
46 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 31 July 2016

Get your custard, walk to the shore of Lake Ontario and thank your lucky stars you have made life choices that have led you here. It's an experience. Notice: I was born here and returned many times with my family to have Abbott's and go to the lake. So I have nostalgia and great memories here. But really, it's great... More 

Thank Meredith4077
Largo, Florida
Level Contributor
31 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 26 July 2016

Abbott's is located on Lake Street across from Ontario Beach Park. Can't think of a more perfect addition to a park visit on a warm summer night than Abbott's yummy frozen custard - any flavor. All are delicious and generous in size. Fast, friendly service from smiling young people. A must!

1 Thank NYstatevisitor
Naples, Florida
Level Contributor
215 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
Reviewed 20 July 2016

This place has been here over 70 years and apparently is the place to go when in Rochester. This was different from what I am used to. They specialize in custard and I'm used to ice cream. I we had chocolate almond custard and a coffee fat free yogurt. Both were very good, but to me different. Service was very... More 

Thank Barbara S
Spring Hill, Florida, Usa
Level Contributor
148 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 20 July 2016

A great place to go and get a custard and walk the Charlotte beach and pier. I think the city needs to help out with maintaining the flower beds and cleaning the sidewalk.

Thank Carol B

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$10
Restaurant features
Takeout, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 00:00
12:00 - 00:00
Location and Contact Information
  • Address: 4791 Lake Ave, Rochester, NY 14612-2154
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-865-7400

Questions & Answers

Questions? Get answers from Abbott's Frozen Custard INC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?