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Red Robin Gourmet Burgers

$$ - $$$
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740 Jefferson Rd, Rochester, NY 14623-3232
+1 585-475-1410
11:00 - 22:00
Closed now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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122 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 119: English reviews
Rochester, New York
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 October 2016 via mobile

This place was amazing! The server Nicole was the best server I've ever had! She was honest, patient, and speedy! I didn't tip enough! If you like delicious food and amazing drinks go to Red Robin! The freckled lemonade was stupendous! The piña colada was amazing and there was mango and strawberries in it! The chicken fingers, absolutely scrumptious! The... More 

Thank Chib O
Buffalo, New York
Level Contributor
42 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 October 2016

We were visiting Rochester for the day and decided to stop at Red Robin for a bite. Well that was a horrible mistake! The food was good. The service was not that great. She gave us the bill and never asked for my loyalty card. I told her that I had a card and she told me to write down... More 

Thank Michelle L
Rochester, New York
Level Contributor
62 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 10 October 2016

Offers plenty of options besides burgers, but the number of burger varieties is pretty amazing. If requested, they will give you fries to nibble on while waiting for your order. Design of building seems to increase noise, particularly from kids, which leads to adults talking pretty loudly. If noise is bothersome to you, best to pick a time when it... More 

Thank Diana P
Clearwater, Florida
Level Contributor
335 reviews
236 restaurant reviews
common_n_restaurant_reviews_1bd8 160 helpful votes
3 of 5 bubbles Reviewed 21 August 2016

I had never been to a Red Robin before and was a little disappointed. I got the Smoke N Pepper burger with sweet potato fries. I prefer my burgers rare, but was refused anything more than pink inside. I'm not sure if that is a Red Robin or New York State rule, the server quoted some minimum temperature requirement. Anyway,... More 

1 Thank AldebaranFlorida
Rochester, New York
Level Contributor
83 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 29 July 2016

Went here recently with a large party (10 total), including kids. Were told the wait was 20 minutes, were seated in 10 minutes. Drinks came out quickly, the food took a bit of time, but not too long - maybe we were just really hungry. Anyway, when we ordered initially, we told the waitress that we would be ordering more... More 

Thank rocyomama
Poznan, Poland
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 July 2016 via mobile

Burgers burgers and burgers. Best choice for quick lunch rather then dinner. More for a day then evening or night out. Ok

Thank MarusiaMaja
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 July 2016

Much better service than our visit three months ago. Waiter was on top of our orders and food came out quickly.

1 Thank Jennine C
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 16 July 2016 via mobile

Not sure what I expected from a chain restaurant. Wait time was 20 min., Food typical fare for a burger place. Service was horrible, atmosphere was extremely loud. Sorry but not coming back.

1 Thank m2tno
Canandaigua, NY
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 13 July 2016

Interesting experience. Took awhile to seat us even though the restaurant was about half full. Our waitress was extremely busy which led us to believe they were short handed. The restrooms were clean and overall the place was presentable. The food took awhile to come out so we assumed they were low on staff in the kitchen as well. My... More 

Thank Weaselnut
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 July 2016

Waitress was super sweet, bathrooms were extremely clean for being a dinner rush. Food was great. Only down fall it seemed a little too crowded when people were coming or going others had to move chairs and get up from their tables

Thank Shelby H

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 740 Jefferson Rd, Rochester, NY 14623-3232
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-475-1410

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?