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Melting Pot - CLOSED

306 Hiawatha Blvd W # H104, # H104, Syracuse, NY 13204-6001
+1 315-471-6358
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  • Excellent34%
  • Very good32%
  • Average16%
  • Poor13%
  • Terrible5%
Travellers talk about
“cheese fondue” (36 reviews)
“shrimp” (16 reviews)
Restaurant Hours Closed
306 Hiawatha Blvd W # H104, # H104, Syracuse, NY 13204-6001
All Details
Reviews (150)
Traveller rating
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1 - 10 of 149 reviews

Reviewed 17 July 2018

The Melting Pot closed suddenly today, citing "ongoing financial losses that are no longer sustainable" according to a post on social media. Melting Pot Southern Tier fondue fans will now need to journey over to Rochester or Albany to cook their own meal in cheese.

Date of visit: July 2018
Thank Roger B
Reviewed 16 April 2018 via mobile

The food is consistently amazing. I cannot find the level of quality anywhere else in Syracuse. The staff is my second favorite part of the experience. They are just genuinely kind people that care about you having a good experience.

Date of visit: April 2018
Thank Abby P
Reviewed 16 March 2018

We have only gone there a couple of times in the past 2 years. Neither time was I impressed. It is a neat concept, cooking your own meal when you go out to avoid cooking your own meal. While the staff were pleasant enough, the...More

Date of visit: March 2018
Thank Dr Ralph K
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Hello Dr. Ralph, We thank you for giving us your honest review of your experience! You can always mix and match, if you don't want to do all 4 courses. You can always check out our events and specials listed on our website, facebook, instagram...More

Reviewed 4 March 2018

From start to finish , this place is always great ! The experience takes a little bit , so if your in a hurry .... this might not be for you. Sit down , relax , and cook your own food! Not ever a bad...More

Date of visit: July 2017
Thank mike t
Reviewed 11 December 2017 via mobile

I love this restaurant! The whole concept is great if you love any type of fondue. My favorite are the cheese fondue and chocolate, but I tried meats as well and I recommend all! Today we finished our meal with Yin&Yang fondue which is a...More

Date of visit: December 2017
Thank Matevynn
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Thank you for your feedback! Glad you loved your experience! We hope to see you in soon! :)

Reviewed 1 December 2017 via mobile

What a fabulous way to spend an evening with BFFs or a romantic evening with your partner! The choice of fondues is excellent, the sauces are all very tasty, and the service was top notch. Overall, after a busy day of shopping, it was a...More

Date of visit: November 2017
Thank SueCB_11
Reviewed 18 November 2017 via mobile

We purposefully chose different items from the menu so we could taste and try as much as possible. The experience was either a total hit (the seafood options) or a total miss (the vegetarian option). The fondues are good, but since the restaurant prides itself...More

Date of visit: November 2017
Thank 695swatig
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Hello, We would like to thank you for your feedback, we will definitely let the Kitchen Manager know about the freshness of the dippers that were brought out to your table. Our salad portions are smaller so that you still have room to enjoy the...More

Reviewed 2 November 2017

Yes, it's an experience, not just dinner out. Yes, it lasts longer than the usual dinner. So go when you have time to spare, as for a special event. Yes, service was fine, although it was a slow Monday when we went and not much...More

Date of visit: October 2017
Thank WestvaleWally
Reviewed 26 August 2017

Went with a group of 6 newbies. Explanation of system was vague and confusing. The pricing was exorbitant and the food was at best palatable. We still don't think boiling meat is a preferred method. Would be better for a romantic interlude, but the food...More

Date of visit: August 2017
Thank Randy R
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Hello Randy, We would like to thank you for your feedback. We do have a large party menu that you can choose from ahead of arriving to the restaurant. We know in our experience that the larger the group, the more complicated the orders are...More

Reviewed 9 August 2017

I love The Melting Pot, but it is not for everyone. First of all, you need a LOT of time. If you want plenty of time to talk and enjoy the company of your friends/family, then this is a great place to go. You get...More

Date of visit: April 2017
Thank fknighton
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Restaurant Details

Open Hours
12:00 PM - 9:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
Location and Contact Information
  • Address: 306 Hiawatha Blvd W # H104, # H104, Syracuse, NY 13204-6001
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-471-6358
  • E-mail
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