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Melting Pot

306 Hiawatha Blvd W # H104, # H104, Syracuse, NY 13204-6001
+1 315-471-6358
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  • Excellent34%
  • Very good32%
  • Average16%
  • Poor13%
  • Terrible5%
Travellers talk about
“cheese fondue” (36 reviews)
“pound cake” (5 reviews)
Closed Now
American, Gluten Free Options
306 Hiawatha Blvd W # H104, # H104, Syracuse, NY 13204-6001
All Details
Write a ReviewReviews (149)
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1 - 10 of 148 reviews

Reviewed 16 April 2018 via mobile

The food is consistently amazing. I cannot find the level of quality anywhere else in Syracuse. The staff is my second favorite part of the experience. They are just genuinely kind people that care about you having a good experience.

Thank Abby P
Reviewed 16 March 2018

We have only gone there a couple of times in the past 2 years. Neither time was I impressed. It is a neat concept, cooking your own meal when you go out to avoid cooking your own meal. While the staff were pleasant enough, the...More

Thank Dr Ralph K
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Hello Dr. Ralph, We thank you for giving us your honest review of your experience! You can always mix and match, if you don't want to do all 4 courses. You can always check out our events and specials listed on our website, facebook, instagram...More

Reviewed 4 March 2018

From start to finish , this place is always great ! The experience takes a little bit , so if your in a hurry .... this might not be for you. Sit down , relax , and cook your own food! Not ever a bad...More

Thank mike t
Reviewed 11 December 2017 via mobile

I love this restaurant! The whole concept is great if you love any type of fondue. My favorite are the cheese fondue and chocolate, but I tried meats as well and I recommend all! Today we finished our meal with Yin&Yang fondue which is a...More

Thank Matevynn
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Thank you for your feedback! Glad you loved your experience! We hope to see you in soon! :)

Reviewed 1 December 2017 via mobile

What a fabulous way to spend an evening with BFFs or a romantic evening with your partner! The choice of fondues is excellent, the sauces are all very tasty, and the service was top notch. Overall, after a busy day of shopping, it was a...More

Thank Sue C B
Reviewed 18 November 2017 via mobile

We purposefully chose different items from the menu so we could taste and try as much as possible. The experience was either a total hit (the seafood options) or a total miss (the vegetarian option). The fondues are good, but since the restaurant prides itself...More

Thank Swati G
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Hello, We would like to thank you for your feedback, we will definitely let the Kitchen Manager know about the freshness of the dippers that were brought out to your table. Our salad portions are smaller so that you still have room to enjoy the...More

Reviewed 2 November 2017

Yes, it's an experience, not just dinner out. Yes, it lasts longer than the usual dinner. So go when you have time to spare, as for a special event. Yes, service was fine, although it was a slow Monday when we went and not much...More

Thank WestvaleWally
Reviewed 26 August 2017

Went with a group of 6 newbies. Explanation of system was vague and confusing. The pricing was exorbitant and the food was at best palatable. We still don't think boiling meat is a preferred method. Would be better for a romantic interlude, but the food...More

Thank Randy R
Erenee S, Manager at Melting Pot, responded to this reviewResponded 23 March 2018

Hello Randy, We would like to thank you for your feedback. We do have a large party menu that you can choose from ahead of arriving to the restaurant. We know in our experience that the larger the group, the more complicated the orders are...More

Reviewed 9 August 2017

I love The Melting Pot, but it is not for everyone. First of all, you need a LOT of time. If you want plenty of time to talk and enjoy the company of your friends/family, then this is a great place to go. You get...More

Thank fknighton
Reviewed 17 July 2017 via mobile

The service is great, staff very friendly. The food is tasty but expensive. We left the restaurant still hungry.

Thank Gina D
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Romantic, Special Occasion Dining, Child-friendly
Open Hours
12:00 PM - 9:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
12:00 PM - 10:00 PM
Location and Contact Information
  • Address: 306 Hiawatha Blvd W # H104, # H104, Syracuse, NY 13204-6001
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-471-6358
  • E-mail
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