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Abigail's Restaurant

$$ - $$$
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Route 414, Waterloo, NY 13165
+1 315-539-9300
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93 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 15 December 2016

Attended a group luncheon while several other group luncheons were going on at the same time. Nonetheless, the service was good, adequate wait staff to handle the crowd; no lengthy wait; food was hot; salad bar was amazing. Highly recommend the salmon BLT. You can always count on Abigail's for a great meal!

Helpful?
Thank vancleefhomestead
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

vancleefhomestead, Thank you for taking the time to write a review! We appreciate your business and your feedback. We are extremely glad to hear that everything was wonderful and that despite the other large groups, you received the exceptional service that we always strive to provide. Wishing you and yours a happy and healthy holiday season! More 

upstate NY
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 December 2016 via mobile

Mrs. and I joined another couple for an early dinner at one of our "regular" stops. Seating by the fireplace provided a cozy atmosphere, even with the very busy dining room. Asked our server to slowly pace dinner, and she did a superb job! We passed on appetizers, mostly because the terrific salad bar came with every dinner. Included were... More 

Helpful?
Thank thatgdguy
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

Thatgdguy, Thank you for your wonderful words of praise! We truly appreciate both your business and your excellent rating/review. We are glad that we are now a "regular" stop for you and look forward to serving you many times again in the future. More 

Calgary, Canada
Level Contributor
49 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 22 October 2016

The facility looked very inviting, like a good fine dining establishment...the menu was extensive...but the food was so-so and the service was very slow...30 minutes for the check to come & no coffee re-fill...

Helpful?
Thank Emax0442
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

Emax0442, Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not receive the level of service or quality of food that we strive so hard to provide. If you would be willing to share more about your experience with me, I would love to hear your opinions on what... More 

Level Contributor
65 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 September 2016

Wonderful atmosphere! Private dining room for parties! Awesome buffet daily from 12-2! My favorite time is dinner though. With the fireplace glowing and candles burning, a glass of wine......ugh perfect! I can't forget how wonderful the wait staff is either! Order the white fish. It comes with a creamy sauce on the top. I must say I've never been disappointed!

Helpful?
Thank Lisa R
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

Lisa, Thank you for such a wonderful review of Abigails! We are so pleased that you enjoy your experiences at both lunch and dinner when you dine with us. From all of the staff at Abigails, we hope to always be able to exceed your expectations! More 

Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 September 2016 via mobile

This place was next door to our hotel, so we walked over for dinner. The interior is very dated, but the food was really good! I had a Cajun chicken Alfredo dish that was very good.

Helpful?
Thank John R
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

John, Yes, we do agree with you on the decor. However, we are very glad to hear that you enjoyed your dinner - along with excellent service, that is our number one priority. We hope you dine with us again the next time you are staying in the area...and who knows? Maybe you won't even recognize us! LOL More 

Rochester, New York
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 September 2016

This restaurants offers gluten free meals. Before I ever go out to eat, I ALWAYS check online to find a restaurant that offers gluten-free options because I have celiac disease and even the slightest contamination makes me extremely sick for many days. This restaurant had a good reputation on celiac disease websites, which is the reason we decided to eat... More 

Helpful?
Thank Celiac M
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

We cannot apologize enough for your negative dining experience with us. As we have served many gluten free customers, we always prepare each meal in separate pans to avoid any risk of cross-contamination. We are very sorry we have let you down. We can assure you that we will be holding a training session with all of our staff on... More 

Level Contributor
32 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 July 2016 via mobile

When up in this area, I stop here specifically for their medium heat, Bleu Bayou wings and a slice of peanut butter pie (when they have it). As this is all I hit Abigail for, I really can't comment on their other foods, but do recommend the wings!

Helpful?
Thank kim p
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

Kim P, Thank you for taking the time to leave a review about Abigails Restaurant! We are so glad that you love our Bleu Bayou (medium) wings and our homemade peanut butter pie! More 

Union Springs, New York
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 March 2016

We've always enjoyed great, fresh food and excellent service. We like to go on Fridays for the salad bar (meal in it self). You can ask to be seated inside or out back when weather permits. We've dine with small and large parties and have never had a problem with the food or service.

Helpful?
1 Thank Sherry T
Elizabeth C, Owner at Abigail's Restaurant, responded to this review

Sherry, Thank you for your five star review! The Friday night salad bar is always a plus...we are glad to hear that you enjoy it! It's definitely deck weather now, so we hope to see you soon. More 

Elliottsburg
Level Contributor
9 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 25 March 2016 via mobile

Food was delicious and you get alot for your money! Great customer service by wait staff! Will definitely visit again!!!

Helpful?
Thank jlhoffman2006
Elizabeth C, Owner at Abigail's Restaurant, responded to this review

jlhoffman2006, Thank you for your five star review! We are so glad that you enjoyed your dining experience and look forward to exceeding your expectations again in the future! More 

St. Johns, Florida
Level Contributor
164 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 14 March 2016 via mobile

Stopped in for dinner while in town for business this week. While almost empty, I enjoyed the quiet, along with excellent service and very good food (pasta with pesto sauce and chicken).

Helpful?
Thank Jason H
Elizabeth C, Manager at Abigail's Restaurant, responded to this review

Jason H, Thank you for your review! I am so glad that you enjoyed your Pesto Pasta with Chicken and the excellent service that Missy provided you! I hope that you stop in again the next time you are in the area. Sincerely, Liz Comatis Manager More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups
Location and Contact Information
  • Address: Route 414, Waterloo, NY 13165
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-9300

Questions & Answers

Questions? Get answers from Abigail's Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?