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Customshop: Handcrafted Food

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1601 Elizabeth Ave, Charlotte, NC (Travis)
+1 704-333-3396
17:00 - 22:00
Closed now
See all hours
Sun 10:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
More Info
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80 Reviews from our TripAdvisor Community

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Time of year
Showing 80: English reviews
Charlotte, North Carolina
Level Contributor
418 reviews
348 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
Reviewed 9 March 2017

We really enjoyed our meal here. We tried the octopus and it was good, but a bit on the chewy side. The tuna dish was incredible - some of the best tuna I've ever had. The fish of the day was a delicious dish as well! We also had a few sides that were wonderful. We're definitely coming back to... More 

Thank jaime w
Raleigh, North Carolina
Level Contributor
121 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 19 February 2017 via mobile

We enjoyed a delicious dinner last weekend, before a concert at the Visulite Theatre. The portions were a little small, but tasty. Our waitress was nice, but distracted and made multiple passes by our table each time before stopping ... be sure to dine at Custom Shop when you've got time to linger.

Thank the_3_adventurers
A TripAdvisor Member
Reviewed 18 February 2017 via mobile

The food is ok, Jill the server is rude and condescending, the bartender is inattentive and rude also. I felt unwelcome and unwanted at this establishment. Over all a very poor experience. Won't be returning to this place. If you do go, make sure to eat before going. The servings are more like snacks rather than meals.

Thank A TripAdvisor Member
Charlotte, North Carolina
Level Contributor
3 reviews
Reviewed 14 February 2017

Great tapas styled menu and excellent wine selection make for a great dinner reservation that is close to uptown and a great location w/in Charlotte's Elizabeth Neighborhood. Never disappointing and always offering great service for a quiet + relaxing dinner. If ever asked by folks new to or visiting Charlotte for a good dinner opp, Custom Shop is always in... More 

Thank Ludlow3
Level Contributor
7 reviews
5 restaurant reviews
Reviewed 14 February 2017

We were surprised by the very small servings. We are not an "all you can eat" couple, but even for us...tiny portions were surprising. Parking can be challenging. Wait staff were above average. Drinks were wonderful, food was better than average but not outstanding.

Thank j d
Charlotte, North Carolina
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 18 January 2017

The first time we went to Customshop, we were truly wowed by the food and the waitstaff. We couldn't wait to go back so we did a few months later. The experience was decidedly different. The staff was indifferent and the food mediocre.

Thank judith576
Charlotte, NC
Level Contributor
50 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 7 January 2017

I really want to rate this 3.5 stars. It is a good restaurant, but to me just not knock your socks off good like some of the reviewers think. I visited here a while back and thought it was OK, but it was restaurant week, so I wanted to try it again. My husband and I visited before a play... More 

Thank echostar1
Charlotte, NC
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 11 December 2016

Customshop has been one of our top restaurant choices in Charlotte for years. We went with another couple at years end for what we thought would be a great night. It just did not go well. The menu has changed and was very limited. For entrees there were 4 past choices and 4 mains. Two of the mains were steak,... More 

Thank Brian R
New Hampshire
Level Contributor
63 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 2 November 2016 via mobile

Great experience- wine list well curated and offers special small vintage selections. Service (April) was courteous and informed. Small plates are a great choice and save room for the chocolate soufflé and the honeycomb/ beet dish- yes for dessert!

Thank Ragushill
High Point, North Carolina
Level Contributor
50 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 23 October 2016

I suggest you look at the menu online before going. The selection is quite limited and highly unusual. They had a halibut special when I was there as an entree and it was very, very good. A number of the small plates were strange, BBQ octopus ? The fried pork belly was mostly fat. It is an experience and I... More 

Thank Luminakkk

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$20 - US$25
American, International
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol
Dining Style
Casual Elegant
Good for
Open Hours
10:00 - 21:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 23:00
17:00 - 23:00
Location and Contact Information
  • Address: 1601 Elizabeth Ave, Charlotte, NC
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > Elizabeth
  • Neighbourhood: Elizabeth
  • Phone Number: +1 704-333-3396

Questions & Answers

Questions? Get answers from Customshop: Handcrafted Food staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?