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Empress Court INC

$$ - $$$
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8307 Washington St, Chagrin Falls, OH 44023-4509
+1 440-543-8231
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Cleveland, Ohio
2 reviews
2 of 5 bubbles Reviewed 28 October 2016

We are long-standing customers and have had many fine meals there. However, on October 5, we dined there with my brother. When the dishes were delivered to the table, I questioned their taste and temperature but I was assured they were OK. Unfortunately for us, all of us were sick the night afterwards. I contacted the restaurant to resolve this... More 

Helpful?
Thank jhhlcom
Chesterland, Ohio
Level Contributor
78 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 18 June 2016

We often visit this restaurant because: the food is always delicious, it is clean and cared for with outstanding customer service, one can eat in or carry out!

Helpful?
Thank Linda M
Cleveland, Ohio
Level Contributor
59 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 17 February 2016

I had dinner here one evening. I was seated in a few minutes and was given a glass of water an a pot of tea for the table. I ordered the sweet and sour chicken. It automatically came with white rice, no choice of another rice. The meal was fine. I was given a refill of water without having to... More 

Helpful?
Thank Amy M
Cleveland, Ohio
Level Contributor
225 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 25 January 2016

Even though they have seating for approx 50 or so, they don't have the staff to service if restaurant fills up. Food was ok, nothing special.

Helpful?
Thank mikeys2
1 review
5 of 5 bubbles Reviewed 19 December 2015 via mobile

Love their food! and the staff is the most friendly and kind staff around! ! Best Chinese for over 30 years!

Helpful?
Thank Tami Z
Chagrin Falls, Ohio
Level Contributor
104 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 13 August 2015

Every place can't be the best place, or the greatest place. This place a very good always, and I have been eating here for over 20 years. Reliable for a good dinner with attentive service and friendly staff.

Helpful?
Thank sabelosimone
Chagrin Falls, Ohio
Level Contributor
59 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 4 January 2015

I should start this review out by saying that if given a choice of where to go, Chinese would not be high on my list. Everyone else in my group was set on Empress Court, so I went along with the decision. This is actually the 2nd time I've been here in a week. The first time was New Year's... More 

Helpful?
Thank lms458
Chagrin Falls, Ohio
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 November 2014

Average ambiance but great food and good prices. There are several other Chinese restaurants in the area but this is my favorite!

Helpful?
1 Thank Paul B
Chagrin Falls, Ohio
Level Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

It is a Chinese Restaurant! Pretty good for restaurants of its' type. Reasonable service and great value. Appointed nice enough but by no means a 5 star type place. Food is consistently good and service generally good.

Helpful?
Thank Charles M
1 review
2 of 5 bubbles Reviewed 9 August 2014

We live in the area, so since there is no other Asian type of place around, this is pretty much it. The owner is taking advantage of the monopoly. The food is good, but pretty expensive. Also, when you do take out, make sure you check your order right then and there. The owner is in the habit of not... More 

Helpful?
Thank Hel Z

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff
Good for
Child-friendly
Location and Contact Information
  • Address: 8307 Washington St, Chagrin Falls, OH 44023-4509
  • Location: United States  >  Ohio (OH)  >  Chagrin Falls
  • Phone Number: +1 440-543-8231

Questions & Answers

Questions? Get answers from Empress Court INC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?