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The Swan Hotel Restaurant

$$ - $$$European, , Seafood
Market Place, Southwold IP18 6EG, England
+44 1502 722186
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Overview
  • Excellent43%
  • Very good9%
  • Average21%
  • Poor0%
  • Terrible27%
Travellers talk about
“guinea fowl” (3 reviews)
“burgers” (2 reviews)
“scallops” (2 reviews)
Open Now
12:00 PM - 10:00 PMAll hours
CUISINES
European, Contemporary, Seafood
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
Market Place, Southwold IP18 6EG, England
All Details
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Reviews (33)
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1 - 10 of 33 reviews

Reviewed 3 days ago via mobile

We visited to lunch in the Tap Room space, our first visit since the refurb. This space is much improved over the rather staid and dated bar it used to be. The menu was modern both with classics, plenty of fish and seafood. A burger...More

1  Thank SandJA_11
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you for taking the time to review our Tap Room It was great to read that you found the food, well cooked and presented. The whole team strive to offer a good standard of service and I am glad your expectations were met. We...More

Reviewed 4 days ago via mobile

My mum and I have been lunching at the Swan for years and really missed the restaurant whilst it was being renovated, it was worth the wait! The staff were as friendly as ever. Our coats were taken as soon as we arrived, the staff...More

1  Thank Melfletcher21
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you Mel for taking the time to review The Still Room after your fantastic meal. We were delighted to read that you found your lunch to be first class and the service to be friendly. The whole team pride themselves on providing the best...More

Reviewed 5 days ago via mobile

The restaurant was amazing If I lived in Southwold I would eat here all the time - amazing and Fantastic!!! It has the Wow factor Eat here and enjoyMore

2  Thank Nanna L
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you Nanna for your words of praise after your dinner in The Still Room The whole team are chuffed to read that you found the whole experience fantastic. We all look forward to welcoming you back in the near future. Kind regards Lyndon Barrett-Scott...More

Reviewed 1 week ago

Coming from Walberswick, we have dined at the Swan many times over the past thirty years, so we looked forward to dining at the refurbished Swan. The staff were attentive and efficient, but the food was a disappointment! My starter of fish and chips contained...More

8  Thank vintagemg1947
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you for your comments It was great to read that the service was attentive and efficient We have had many positive comments on the dishes served in The Still Room on this site and by our guests and I am sorry that they were...More

Reviewed 1 week ago via mobile

Lived and worked in the vicinity from 1987- 2012 and used the Swan for various functions with great satisfaction. Returned this weekend and waited with baited breath to see what the refurbishment could offer. No changes to the outside and reception and lounge area showed...More

6  Thank Mike S
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you Mike for your comments I am sorry that the refurbishment of The Swan was not to your taste. Our price point in all our bars and restaurants is on par with our other property The Crown. Kind regards Lyndon Barrett-Scott General Manager

Reviewed 1 week ago

Desperately trying to be something it is not and oh so serious. Still some teething problems which could be forgiven if they weren't so snooty. Needs an injection of warmth and humour. Food is delicious, it just needs to drop the attitude - it doesn't...More

7  Thank David F
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Dear David, Thank you for taking the time to review The Swan. I am pleased to read that you found the food delicious. I have taken on board your other comments and will discuss with the teams on how we can improve Kind regards Lyndon...More

Reviewed 1 week ago

We had looked forward to trying The Swan after its refurbishment; we’ve been coming to Southwold for many years and while we prefer The Crown for its ambience, we could always rely on The Swan for excellent, sometimes creative cuisine. A lot has been written...More

8  Thank Heather G
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you Heather for your comments It was a delight to read that you found our bedrooms comfortable and the little touches like the coffee machine, heightened your stay. I am sorry that your dining experience was not to your expectations. I do take all...More

Reviewed 1 week ago

Having lived and dined in Southwold and surrounding areas for the past forty years, as the title to this review suggests "The Jury is Out" for me on the newly refurbished Swan. I was horrified to learn some weeks before the re-opening that the lovely...More

6  Thank hubbotrelo
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you for your comments It was great to read that you found the refurbishment to your taste and the original charm had been maintained The team was disappointed that you found the Menu in the Tap Room not to your liking. The menu has...More

Reviewed 1 week ago

We rolled into the Tap Room last mid-week with some trepidation. The Town is awash with negative tales of arrogance and pretension in the Still (the "fine dining" restaurant - does anyone really say that any more?) and a friend was subjected to outrageous rudeness...More

1  Thank Susie P
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you Susie for taking the time to review the Tap Room I was glad to read that your found the food and drink excellent and the refurbishment of the bar area to your liking. I have certainly taken your feedback and our guests on...More

Reviewed 2 weeks ago

We wanted a few days away in East Anglia and chose a number of hotels to visit. The Swan was one of these. The Hotel s quite simply perfect. It has been refurbished to a very high standard and the team are great, working hard...More

1  Thank Dinotech
LBarrett-Scott, General Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you for taking the time to leave a review after your recent stay at the Swan. We always aim to exceed expectation here at The Swan Southwold and I am happy to read that we succeeded in doing that. Your descriptions on our Still...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$13 - US$86
Cuisine
European, Contemporary, Seafood
Meals
Dinner, Drinks, Lunch
Restaurant features
Seating, Waitstaff, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining, Accepts Credit Cards
Good for
Romantic, Local cuisine, Groups, Child-friendly, Business meetings, Special Occasion Dining
Open Hours
Sunday
12:00 PM - 10:00 PM
Monday
12:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 10:00 PM
Saturday
12:00 PM - 10:00 PM
Location and Contact Information
  • Address: Market Place, Southwold IP18 6EG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Southwold
  • Phone Number: +44 1502 722186
  • E-mail
  • This restaurant is at The Swan
Description
Passionate, inspired, experienced and eager to challenge convention, our Executive Chef Ross Bott and his team are set to make their mark. With our two restaurants at The Swan, we offer variety, choice and outstanding food and drink. Our Tap Room is a showcases Adnams’ beers. Quality ingredients and unique flavours are true hallmarks of both our beers and our food menu. Our Tap Room and bar is open from noon to 10pm, serving a full menu all day, every day, no booking is required. The Still Room is elegant yet relaxed and informal and the food is delicious and challenges convention. It’s a lovely environment in which to enjoy exceptional food, award-winning Adnams drinks and great service. The Still Room is open from noon until 3pm, and 6pm – 10pm. Booking is recommended. We have two Private dining rooms – the Reading Room and the Juniper Room. Menus and drinks lists are personalised to your needs and occasion.
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