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Frankie & Benny's - Southend-On-Sea

18/20 Southchurch Road, Southend-on-Sea SS1 2NE, England
+44 1702 460732
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  • Excellent27%
  • Very good25%
  • Average15%
  • Poor15%
  • Terrible18%
Travellers talk about
“sundae” (3 reviews)
“ribs” (4 reviews)
“f b” (15 reviews)
Open Now
9:00 AM - 11:00 PMAll hours
Italian, Pizza, American, Vegetarian Friendly, Gluten Free Options
$$ - $$$
18/20 Southchurch Road, Southend-on-Sea SS1 2NE, England
All Details
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Reviews (264)
Traveller rating
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Time of year

1 - 10 of 263 reviews

Reviewed 4 days ago via mobile

Loved the wings for starter. Main of a pizza was also very good. Think we both eat for around £35. Very good value and service. The staff did well as someone was off sick too.

Thank Ace28065
Reviewed 4 days ago

Fourteen of us went there for a birthday, service was dreadful, some had a shared starter, but the main course took two and a half hours I had eaten nothing, we booked for 6pm. The sharing pizza had not been cut and a knife had...More

Thank Lorac868
Reviewed 1 week ago via mobile

myself and my husband thought we would treat ourselves to lunch. Beginning to wish we hadnt. The guy that sat us - manager maybe? tried to take a drinks order when we weren't quick enough in response for him he said take your time and...More

Thank Twinklelikeastar
Reviewed 1 week ago

Wasn't expecting too much when visiting here but it was fine.The restaurant itself was clean and had a family atmosphere.The food was great and well presented. Had a good selection for gluten free as well. The only thing that let it down was the service...More

Thank DanLuke14
Reviewed 2 weeks ago via mobile

We recently went in for midweek lunch after not being there for years, and now we can remember why. We think they must be short of staff as not only did one person seat us, he served us drinks, the meal and gave us the...More

Thank TheSnorkelMonkies
Reviewed 3 weeks ago via mobile

That is my second visit to here, it seems that the chain cut cost by reducing the number of staff. (on Friday night) two meals had to go back because they were cold and the others were just about warm. The waitress. Was polite and...More

1  Thank Muhalb A
Reviewed 4 weeks ago via mobile

Food was good as usual but there were a few things on the menu that the restaurant didn't have. This was on a Friday at 6pm so there must have been a few annoyed people later on. Service was excellent. We had two friendly waitresses...More

Thank jamiesandilands9
Reviewed 5 weeks ago via mobile

Went for a family meal with the kids and wasn't expecting too much, the welcome was polite and efficient and as we waited for the last two to turn up we had a couple of drinks. The menu is quite good and we had calamari,...More

Thank Mark G
Reviewed 11 September 2017

I have eaten at a few Frankie & Benny's and while not the best, this is just about up to standard. We were seated quickly and drinks orders taken but then nothing happened for a while. We flagged down a waitress who found out that...More

Thank absinthe_boy
Reviewed 30 August 2017

3adults 4 children accommodated us even tho they were expecting large booking. Friendly waitress good service food was lovely. Thanks

Thank sunlovingtraveller
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Nearby Attractions
Southend Cliff Gardens
33 reviews
.78 km away
Grosvenor Casino Southend
96 reviews
.68 km away
The Victoria Shopping Centre
27 reviews
.11 km away
Southend Central Museum
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.34 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$29
Lunch, Dinner, Brunch, Drinks, Breakfast
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
9:00 AM - 10:30 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: 18/20 Southchurch Road, Southend-on-Sea SS1 2NE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Southend-on-Sea
  • Phone Number: +44 1702 460732
  • E-mail
American Italian Restaurant & Bar. Families Welcome. Book a table and celebrate your birthday with us!
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