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Waterloo House | Waterloo Road, Cranbrook TN17 3JA, England
+44 1580 713802
09:00 - 17:00
Open now
See all hours
Mon - Sat 09:00 - 17:00
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81 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 80: English reviews
London, United Kingdom
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This is a very pleasant tearoom, we were able to get brunch at 11 a.m. Open sandwiches with fresh ingredients on fresh granary bread tastefully presented on wooden platters, very pleasant airy décor and helpful proprietress. Yes we shall come again! Cranbrook good town to visit with lots of independent shops, galleries, very good cookshop.

Thank Annaanddavidflawn
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Lovely drinks and cake. Hot chocolate was very luxurious & peacan and salted caramel brownie was delicious! Excellent service. Looking forward to returning.

Thank Catrina H
Royal Tunbridge Wells, United Kingdom
Level Contributor
54 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

This is a great tea room spacious with good friendly service lovely cakes and great coffee etc Well worth a visit if you are in Cranbrook, They also cater for light meals etc

Thank CormallenMark
Brighton and Hove, United Kingdom
Level Contributor
84 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 12 January 2017 via mobile

Stopped there on a Saturday afternoon as we were exploring around. Good choice ! The place is nice and cosy and the staff is super helpful too ! We ordered cake and tea and I have to say that it was a beautiful experience ! I love my cakes and I'm difficult with the level of quality ! My partner... More 

Thank UsagiYuki
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 December 2016

Title says it all. We really enjoyed our lunch here: the food was excellent and the staff just delightful. We're not local but we'll be looking forward to another opportunity to visit.

Thank gevrey99
1 review
5 of 5 bubbles Reviewed 16 December 2016 via mobile

Very pleased, friendly atmosphere, good food. Would 10/10 recommend . I like the artwork on the walls.

Thank David B
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 November 2016

We eat here often and having changed hands in the last year it's now even better. If we want to eat in Cranbrook we'll always go here. Now owned by Charlotte and her mum they are so friendly. Today we held our daughter's 6th Birthday party here. It was so easy Charlotte and her gran did everything for us. We... More 

1 Thank Elaine J
Gillingham, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 November 2016 via mobile

At short notice from the organiser Louisa this fantastic family run tea shop put on a wonderful afternoon spread. The food was delicious, the cakes glorious and the service absolutely excellent. No ghastly music, just friendly staff in a beautiful village setting. I intend returning soon. It was the perfect way to celebrate a loved one.

1 Thank cobflo
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

Fantastic family run tearoom, great food and atmosphere, friendly staff and very welcoming. All locally sourced food, great breads and amazing scones.

1 Thank Danny B
Chonburi, Thailand
Level Contributor
34 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 October 2016 via mobile

I quite regularly pop in here for a cup of tea and slice of cake. The young girl is always friendly and helpful when taking orders. I had lunch for the first time the other day, it was quite busy, so there was a bit of a wait, but didn't mind as the food was superb. We ordered the burger... More 

1 Thank krazejesse

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Cafe, British, Vegetarian Friendly, Gluten Free Options
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Kids, Child-friendly
Open Hours
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
Location and Contact Information
  • Address: Waterloo House | Waterloo Road, Cranbrook TN17 3JA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Cranbrook
  • Phone Number: +44 1580 713802

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Waterloo House Tearooms and other visitors
3 questions
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Questions? Get answers from The Waterloo House Tearooms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?