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Finch House Cafe & Fine Foods

Unit 15 The Pavilion Shopping Centre | High Street, Tonbridge TN9 1TE, England
+44 1732 771775
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Overview
  • Excellent31%
  • Very good44%
  • Average14%
  • Poor8%
  • Terrible3%
Travellers talk about
“cakes” (33 reviews)
“carrot cake” (6 reviews)
“bacon muffin” (5 reviews)
Closed Now
Hours
CUISINES
Cafe, British, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Unit 15 The Pavilion Shopping Centre | High Street, Tonbridge TN9 1TE, England
All Details
Write a ReviewReviews (197)
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1 - 10 of 197 reviews

Reviewed 1 week ago

This was definitely the worst I have ever had!! The muffin was hard (probably stale!), the salmon was tasteless and the hollandaise was like a lump of yuck. The poached egg was rubbery! Very disappointed with the food and the lifeless service was pretty awful...More

Thank S C
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 2 days ago

Hi, Thank you for taking the time to let us know where we’re going wrong. I apologise for your experience with us, out Salmon muffins are freshly made each day and ate a consistent favourite with our customer. If you are ever unhappy with our...More

Reviewed 1 week ago

Went there this morning for coffee and 2 x carrot cakes. They were kind enough to give us a lovely long grey/white hair with our coffee cake, yet again! Got one a few weeks ago, same persons hair, so not learnt to wear a hairnet...More

Thank carrotcakelady
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 1 week ago

Hello, Thank you for taking the time to write this review. When this happens please let our staff know on the day so we can replace the items immediately. As for steps taken to prevent this happening again I will speak with our bakery today...More

Reviewed 7 May 2018 via mobile

Best toasties in town. Probably best toasties in Kent. Seriously good. Coffee is good too. Nice place.

Thank brownlington
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 11 May 2018

Hey! Our Toasties are good right? Glad you enjoyed your visit. Looking forward to seeing you next time.

Reviewed 22 April 2018

Nothing much to say because although there were four people behind the counter only one of them was serving a customer. I waited about four minutes and then apologised for being a nuisance for expecting to be served. Walked out, crossed the road and went...More

2  Thank Jenny L
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 24 April 2018

Hi Jenny, I am sorry that this has happened as this is definitely sub-standard for our staff. I will liaise with the manager and ensure that this won’t happen again. Thanks, Finch House

Reviewed 21 April 2018

Regulars at Tonbridge, had a lukewarm latte, could have downed it in one, (new staff made it) Lovely new carrot cake on display, but given the old, discoloured one covered in plastic hidden behind the nice new one. Tasted horrible, icing was greyish looking not...More

1  Thank carrotcakelady
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 24 April 2018

Hi, Thank you for taking the time to write this review. We are constantly training our staff to ensure our coffee is 100%. I am sorry that your latte wasn’t hot enough, we are always happy to change it even if there is a queue....More

Reviewed 8 April 2018 via mobile

The food here is always very good as is the coffee. You do need to sit down a look at the menu on the board to choose before you go up or you feel very rushed trying to decide when you go to the counter...More

Thank Emma C
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 9 April 2018

Hi Emma, Thank you very much for your visit. I am very glad that you enjoy our food & coffee. We pride ourselves on the quality of our produce. Hope to see you again soon!

Reviewed 2 April 2018 via mobile

We like this coffee place as you can see the high street and you can watch the world pass by while enjoying your lunch and coffee. Food is tasty and they have a good selection of cakes too. Nice to catch up with friends and...More

Thank irena92017
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 4 April 2018

Hey! Thank you for the lovey words! We are proud of what we do and are happy to see our guests enjoy the ambience we are striving to create!

Reviewed 31 March 2018

I was extremely disappointed recently to be given a disposal single-use plastic cup over the counter when I enquired about water. Had it not already been filled when presented I would have refused it as I'm completely against single-use disposables, except when absolutely necessary. My...More

1  Thank Geo3072
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 4 April 2018

Hey, Thank you for taking the time to write this feedback. We fundamentally disagree with the use of single-use plastics and are striving to minimise the use of these products. I apologise if we have become sub-standard to what you expect. We are looking into...More

Reviewed 2 March 2018 via mobile

Some of the best coffee around and plenty of food for breakfast and lunch too! The staff are very friendly and helpful. If I lived near here I would be in every day!

Thank sennockred
Finch H, Manager at Finch House Cafe & Fine Foods, responded to this reviewResponded 9 March 2018

Thank you for your kind words! We look forward to seeing you soon. Finch House

Reviewed 17 February 2018 via mobile

Me and some friends met for lunch. We chose here as we always like to support local. Other places locally that are small independents are fab so thought we would try here. The food looked appetising and plentiful, however on closer inspection the choice for...More

1  Thank enigma1611
Finch H, Owner at Finch House Cafe & Fine Foods, responded to this reviewResponded 18 February 2018

Hello, Thank you for getting in touch on this matter. We do offer a range of gluten free and dairy free options. The vegan issue is something we are currently looking into, however, we always have plenty of choice in this too. I suspect this...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Wheelchair Accessible, Seating, Highchairs Available
Good for
Child-friendly, Kids
Open Hours
Sunday
9:00 AM - 5:00 PM
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Location and Contact Information
  • Address: Unit 15 The Pavilion Shopping Centre | High Street, Tonbridge TN9 1TE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Tonbridge
  • Phone Number: +44 1732 771775
  • E-mail
Description
We are an independently owned café offering a menu of fresh food made by us, using the finest locally sourced and award winning produce. Innovative cooking and, above all, tasty food day-in-day-out. Our artisan coffee is roasted to our own recipe and our creative bakers are constantly developing new cakes and ideas for seasonal treats, like our fun Christmas cupcakes. We make healthy lunch options with soups and six different salads each day. Plus a few gluten and dairy-free options so everyone can enjoy our food. Whether you are after a long leisurely lunch or a quick pit-stop, you'll find something to enjoy here. All ages welcome too. We look forward to seeing you soon.
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