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Cafe Rouge Haywards Heath

Certificate of Excellence
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33 The Broadway, Haywards Heath RH16 3AS, England
+44 1444 440888
Website
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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295 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Steyning
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 8 November 2016

Thirteen of us had Sunday lunch , we had pre booked our table so it wasn't a surprise . The food was average but the service awful , we sat down at 1.00pm and got our main course at 2.30 . We had to keep asking to order and felt completely neglected . Don't go there .

Helpful?
2 Thank Nick B
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

It is most disappointing to read of your recent experience with us, but we are grateful you took the time and care to let us know. We do strive to ensure our guests leave our restaurants delighted with their experience, we are sorry to hear this was not the case for your visit. We would certainly like the opportunity to... More 

Copthorne, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 7 November 2016 via mobile

I like cafe rouge, you can get nice food at a price, but i think it's only worth it if you throw a bunch of Tesco club card vouchers in. One thing i ordered a medium sirloin - received a well done minute steak. Waitress should have known the difference and admitted she'd written it down wrongly. Replacement came quickly... More 

Helpful?
Thank Stuart M
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you Stuart for this feedback - we do value all feedback, it is by listening to our guests' comments we can continue to improve our experience with us. I will most certainly forward your feedback to the Area Manager to address with the team at CR Haywards Heath. Thank you once again, best wishes More 

Burgess Hill, United Kingdom
Level Contributor
58 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 5 November 2016

My husband and I went for steak and frites with glass of wine. Steaks were not well done as requested and were only just warm. Frites were ok, if you like matchstick chips. Service was reasonable. Will not be rushing back.

Helpful?
Thank Rosemary C
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you Rosemary for taking the time and care to provide this feedback - we are sorry to learn neither the food or service was to our usual high standards, so would request some additional details at our contact page - caferouge.com/howwasyourvisit so we may investigate further. We do value all feedback, so thank you once again - best wishes More 

Horsham, United Kingdom
Level Contributor
21 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 26 October 2016 via mobile

The service was awful as there aren't enough staff. The food from the set lunch menu was awful. The chicken was overcooked and very dry and the pate was very salty. Typical chain restaurant. No care taken.

Helpful?
Thank Knowsaboutfood
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you for taking the time and care to provide this feedback. We strive to ensure our guests leave our restaurant delighted with their experience, so it is disappointing to learn on this occasion neither the food or service was to our usual high standards. So we may look into this matter further and be able to provide a more... More 

Brighton and Hove, United Kingdom
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 18 October 2016

Had a brunch here as it was a special offer. Wasn't even worth the discounted price we paid. How hard is it to get a cooked breakfast so wrong? I had to send mine back as the scrambled eggs were stone cold and rubbery. The portion sizes were pathetic - surely more than a thimble of baked beans wouldn't bankrupt... More 

Helpful?
1 Thank robberyj
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you for taking the time and care to provide this feedback - we are sorry to hear the standard of your meal left you feeling disappointed with your visit. We would like to look into this matter further and would request some additional details of your visit at our contact page - caferouge.com/howwasyourvisit. We will then be able to... More 

Haywards Heath, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 October 2016

Husband and I went in on a Thursday night - hadn't reserved but the very attentive staff found us a table. On recommendation from Alison, we order the CÔTE DE BOEUF medium/rare with a bottle of their Châteauneuf-du-Pape, I have to say this was one of the best steak dinner's we have enjoyed. Cooked to absolute perfection and the way... More 

Helpful?
1 Thank OFtheyGO
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

I will most certainly forward your thanks to Alison and the team at CR Haywards Heath ! We are delighted you had a great night, and thoroughly enjoy our wonderful Charolais Cote de Boeuf and of course the Chateauneuf-du-Pap - a great combo ! I'm sure the team look forward to welcoming you both back again soon, best wishes More 

Bolney, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 October 2016

Stopped for a working breakfast and ordered poached eggs and bacon on toast quite surprised to find something black inside one of the eggs. Even though this did not seem to phase the waiter when I mentioned it. Not sure I will be eating there again especially not the eggs.

Helpful?
Thank charliemikereed
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you Charlie for taking the time and care to provide this feedback - we are disappointed to hear neither the food or service was to the usual high standards of this restaurant. We would welcome the opportunity to look into this further, and would request some additional details of your visit at our contact page - caferouge.com/howwasyourvisit. We will... More 

Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 4 October 2016 via mobile

The service was ok, the maitre d fancied himself a bit of a comedian but that was the only highlight of the lunch. Cold bread(advertised as warm) cold toast!?!?!?!? Cold steak and chips , cold croque Monsieur, we always have a cheeseboard after our main but we gave it a miss- this is a Jd wetherspoons at fine dining prices... More 

Helpful?
Thank Davidmarshall86
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you David for taking the time and care to provide this feedback - we are disappointed to learn this was not an entirely positive experience for you as the food was not to the usual high standards of this restaurant. We do value all guest feedback, and appreciate the opportunity it presents for us to continue to improve our... More 

London, United Kingdom
Level Contributor
244 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 206 helpful votes
5 of 5 bubbles Reviewed 3 October 2016 via mobile

Ate here on Saturday 1 October. Quite busy so glad we booked. Our waiter was excellent. The food was delicious - perfectly cooked steak. Looking forward to a return visit.

Helpful?
Thank Lin G
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you Lin for reviewing your recent visit with - perfectly cooked premium Charolais steaks and excellent service ! It's always great to hear when we get things right, and it sounds like the team at CR Haywards certainly do get things right for their guests. Thanks again for letting us know, and we too are looking forward to your... More 

West sussex
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 September 2016 via mobile

Know what your getting and food was good , steak cooked as asked, the service was really attentive and friendly from Alison who served us. Would recommend the Haywards Heath Cafe Rouge.

Helpful?
Thank Zpumfrey
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thanks for letting us know of your nice evening meal with us and for the recommendation for CR Haywards Heath. Thanks again, and we do hope to see you again soon. Best wishes More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$14 - US$19
Cuisine
French, Cafe, European, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Outdoor Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Waitstaff
Good for
Business meetings, Child-friendly, Cheap Eats, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 33 The Broadway, Haywards Heath RH16 3AS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Haywards Heath
  • Phone Number: +44 1444 440888
Description
Café Rouge is located in the old fire station, which has been transformed into a stunning bistro - offering a little slice of Paris in Haywards Heath. French doors open up onto the outdoor terrace, a lovely sun-trap over the summer months. The restaurant also offers a gorgeous private dining room which can be booked free of charge, this can seat up to 24 people for celebrations or events. Book now and experience our fantastic menu with friends and family.

Questions & Answers

Questions? Get answers from Cafe Rouge Haywards Heath staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?