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Jade Willow Chinese Restaurant

35-37 Reibey St, Ulverstone, Tasmania 7315, Australia
+61 3 6425 6535
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  • Excellent19%
  • Very good27%
  • Average19%
  • Poor14%
  • Terrible21%
4 weeks ago
“Tasty food”
4 Feb 2017
“Nice food, poor service.”
Closed Now
All hours
Chinese, Asian
$$ - $$$
35-37 Reibey St, Ulverstone, Tasmania 7315, Australia
All Details
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Reviews (42)
Traveller rating
Traveller type
Time of year

1 - 10 of 42 reviews

Reviewed 4 weeks ago

Dined here last week. Our group plus one other table occupied - that said the service was polite, prompt and the food served efficiently. A lot of takeaway was going out of the restaurant so obviously the locals appreciate the food. Some shouting from the...More

Thank helsaAustralia
Reviewed 24 April 2017

The food was excellent, but service was so terrible, that we will not be returning. Told the owner of the problems, but his whole attitude was "Don't care".

Thank IreneDevonport
Reviewed 5 February 2017

Nice food, but lots faults.No water offered to table ,Yellow Tail on wine list actually was house wine, Diners at next table were there when we arrived a 6.30,and were still waiting for their food when we left at 8.40 ! No Cappucino available meals,only...More

Thank Peter T
Reviewed 5 February 2017

Arrived for 6:30pm with group of 8. As we arrived there was already at least three large groups of people seated. We ordered drinks. The waiters were young, attentive and pleasant. We waited, as you do. We ordered more drinks and we waited. An entree...More

2  Thank Kim R
Reviewed 29 January 2017 via mobile

Very disappointed with the customer service. My partner and i came into the restaurant for dinner. When we entered the restaurant, there was no on at the POS (point of sales) area to either greet us or to keep an eye on the tills. Once...More

Thank MHammer99
Reviewed 25 January 2017

We are frequent patrons since the Restaurant first opened in the 1980s. We had our order taken promptly by and inexperienced, obviously new young waitress, We ordered our drinks and meal at the same time. I ordered Tonic Water for my wife and she thought...More

Thank drkeith2017
Reviewed 16 April 2016 via mobile

Went for dinner with friends and family. We got offered drinks to order which we were served. Then waited an hour to be offered more drinks. I ordered pork and waited another hour to be served. The pork was dry and tasteless

Thank Luke B
Reviewed 1 March 2016

This restaurant is very tied and in need need of need of a makeover. The three you waitresses need training is good customer service. There were guests that had to get up and go to the bar to ask for another drink. They do not...More

2  Thank Paula F
Reviewed 18 February 2016 via mobile

Excellent food and pleasant service from the young staff. Great options with the food and alcohol. Can recommend trying the Chinese beer! Place lacked a little "atmosphere" but they may have been due to us going on a weekday. Can highly recommend it if only...More

1  Thank E135UTandrewj
Reviewed 17 February 2016

We very much enjoyed our Mongolian Lamb and Lemon Chicken. Service was exceptional - efficient and friendly.

Thank Hostie42
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Open Hours
17:00 - 21:00
17:00 - 21:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
Location and Contact Information
  • Address: 35-37 Reibey St, Ulverstone, Tasmania 7315, Australia
  • Location: South Pacific  >  Australia  >  Tasmania  >  Ulverstone
  • Phone Number: +61 3 6425 6535
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