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Chipotle Mexican Grill

36200 Euclid Ave, Willoughby, OH 44094-4400
+1 440-942-5897
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  • Excellent34%
  • Very good25%
  • Average8%
  • Poor4%
  • Terrible29%
4 weeks ago
“regular good spot”
16 Feb 2017
“Never Again ”
Closed Now
All hours
Fast food, Mexican
36200 Euclid Ave, Willoughby, OH 44094-4400
All Details
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Reviews (24)
Traveller rating
Traveller type
Time of year

1 - 10 of 21 reviews

Reviewed 4 weeks ago

me and my sister ate their it was super busy fast pace place to get some Mexican food the ingredients are fresh and hot and flavorful

Thank cacoff34
Reviewed 17 February 2017 via mobile

Went to the willoughby ohio Chipotle on Thursday February 16 at 415 pm.There were 12 customers ahead of me and 4 employees that were visable.I waited 20 min and only 2 customers were taken care of. And that includes a customer that came back with...More

Thank Lou V
Reviewed 7 September 2016 via mobile

Don't worry about ordering ahead of time. You'll still wait so unbelievably long. Also, the freshness and quality of the food is to be questioned.

Thank royabott
Reviewed 18 August 2016 via mobile

I prefer Qdoba and was reminded of why last night. This Chipotle location is terrible. Wasn't a very long line yet it took me about 30 minutes to finally get my food and pay for it. No guacamole and I get home and my rice...More

Thank chiefcold187
Reviewed 17 July 2016

Love the food and you can make it as healthy as you wish. Do not like the weird music and the decor is starting to look bad. Could be cleaner. I love the food, but don't enjoy eating there. They run out of items occasionally,...More

Thank lipgloss55
Reviewed 10 February 2016

This Chipotle is in a convenient location. The staff was friendly. The service was quick. The inside of the restaurant was clean.

Thank lmcclain
Reviewed 22 October 2015

I have went there quite often and they are out of chips, cheese, chicken or steak- In the middle of the day. I agree with the person that wrote about the graffiti and always dirty in the dining room. There is always a ton of...More

Thank Kris W
Reviewed 7 October 2015 via mobile

Worst chipotle experience. 40 minute wait middle of the afternoon on a Sunday. Staff eating behind the counter. No one seemed to know what was happening with orders. Food was terrible as well. Overlooked rice and steak.

Thank clevelandgal35
Reviewed 24 September 2015

I'm not sure what's going on with this Chipotle location but the food seems to be getting worse! Today it was overcooked rice and the music was so loud I had to yell to place my order!

Thank Carla S
Reviewed 31 May 2015

This place was dirty and run down. Broken tables and chairs, graffiti on woodwork, it was dirty, employee with no hats and touching their long hair. Portions were small and the chicken was dry.

Thank Tom O
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 36200 Euclid Ave, Willoughby, OH 44094-4400
  • Location: United States  >  Ohio (OH)  >  Lake County  >  Willoughby
  • Phone Number: +1 440-942-5897
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