I was really suprised with the food and service here . It had been awhile since I had stopped here. The Big Mac was great . Service was great
I was really suprised with the food and service here . It had been awhile since I had stopped here. The Big Mac was great . Service was great
Total time in drive through in a small town was 15 minutes. Had to be waved forward because headset wasn’t working. Finally get food get on the road and there is no hash brown. Pathetic for such a simple order. #6 with large orange juice,...how hard is that? SadMore
If I could give them negative zero Stars I would but I had to give them one star for the review. My wife went physically into the location because the drive-thru is a joke and they always mess up your order. Surprise... No change as...they messed up her order not once not twice but three times waiting about 30 minutes for the order. The assistant manager just wanders around the restaurant aimlessly and provides no leadership or direction to these teenage kids. Instead she told a 16 year old kid to handle the order which by the way was not even right when we got home. We will drive 8 miles vs 2 to the next McDonald's next time we go out because we will never ever ever go back to the Greencastle McDonald's.More
Really?.. put someone in as a manager that knows how to run a place... They need help and a GM that can improve there service level...
It’s always nice to visit a fast food place where they take care of the restrooms and the rest of the store. Although my interactions with the staff were limited, they seemed quick and helpful. So props to the managers. Conveniently located just off I81...east of the Interstate. I’m up-in-the-air about the touch screen ordering. I know it’s supposed to make things quicker and easier, but also cheaper for the stores who often have hard times filling positions....but it does take human interactions out of ordering. I know it’s a corporate move, and I’m sure I’ll get used to it, just hope it’s not hurting employment. Nothing bad toward this store al all, just ‘venting’.More
Normal Macdonalds staff was friendly service was quick. Was later in the night when I stoped by on my way to My room for the night. Lobby was. It the cleanest but again it was close to the end of the shift and who knows...how busy they had been and just not had a chance to get it cleaned back up.More
I go there very often, not for many of the foods other than breakfast sandwiches. More often is for their diet coke. Can't find any place other than McD's for the best diet coke ever. Service at drive thru is best however, at pick up...very slow. People in the cars will not move to the reserved spots to wait for their order.More
We were travelling through and wanted something quick to eat on the road. We went in and ordered something to go, the lady at the counter was very friendly and our food came out quick. The bathrooms were clean.
Typical menu, but staff makes it such a good place to visit. Nice place to sit & chat while watching television.
Robin took our order and she was abrupt. No smile touched her face, no "thank you" left her lips. She served us cold french fries and gave us medium cups when we had paid for large. Very unpleasant atmosphere for a McDonald's with a long...wait to be served. January 8, 2016 at 11:40 AM.More
This is one of the better McDonald's I've been in. Upscale interior, very friendly staff and manager and the food was hot and fresh.
stopped for coffee before we started our day and had to add lots of sugar, was very strong not my taste though. Was clean and people were friendly.
Close to Super 8 Greencastle and safe to walk to establishment. Enjoyed to watch kids playing in the play area outside store.