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The Carclaze

St. Austell Enterprise Park Treverbyn Road, St Austell PL25 4EJ, England
+44 1726 624010
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Overview
  • Excellent32%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible11%
Travellers talk about
“mixed grill” (22 reviews)
“curry” (14 reviews)
“premier inn” (114 reviews)
Open Now
Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
St. Austell Enterprise Park Treverbyn Road, St Austell PL25 4EJ, England
All Details
Write a ReviewReviews (1,006)
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1 - 10 of 1,005 reviews

Reviewed yesterday

Lovely venue which seems to have sectioned areas for families to have a meal, staff are attentive and helpful but what let it down was some of the food. Starters were good but the mains were disappointing. My friend had a lasagna which was a...More

Thank Dawnier
Reviewed 4 days ago via mobile

Lunch at the Carclaze was tasty, well presented and efficiently served. We were shown to a table as soon as we entered and I was impressed that I was given a table with sufficient room for my orthopaedic boot and crutches without having to ask....More

Thank Jo P
Tim_Eustice, General Manager at The Carclaze, responded to this reviewResponded 3 days ago

Hi Jo, Your lovely comments are very much appreciated and I'm thrilled to hear that you enjoyed your experience with us. Our kitchen team will be so pleased to hear your great feedback and I can't wait to share it with them. Thank you for...More

Reviewed 4 days ago

We ate here for breakfast and evening meals, food superb, great menu with good choices and fantastic staff. Really good but you need to book.More

Thank robert b
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

Hi Robert, Your lovely comments are very much appreciated and I'm thrilled to hear that you enjoyed your experience with us. Our kitchen and front of house team will be so pleased to hear your great feedback and I can't wait to share it with...More

Reviewed 4 days ago via mobile

Just had the breakfast here and I have to say it was very nice the food was good and the staff were nice it could do with some better coffee but other than that it was goodMore

Thank reeceyb
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

Hi Reece, Your lovely comments are very much appreciated and I'm thrilled to hear that you enjoyed your experience with us. Feel free to ask for a Costa Coffee made from our Costa machine behind the bar when you're next in, it's included in the...More

Reviewed 1 week ago via mobile

The Carclaze is nice but I really liked the sea view from the windows but now all I see is hotel the foods nice and is great for an evening mealMore

Thank Bethany H
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

Hi Bethany, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. We are thrilled to hear that you enjoyed your recent visit with us and that the meals were to your liking. We took careful consideration when planning...More

Reviewed 1 week ago via mobile

Busy but enjoyable experience. I’m a big fan of Cornish beers and a good selection of local choice was on offer. The restaurant was very busy, I’m told this is common so book if you have the chance. One food item did come out cold,...More

Thank pheebut
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

I'm so glad to hear you enjoyed your recent visit with us. It's great to hear that our team member Kathy provided you with such great service and was able to resolve your issue promptly. Kathy will be thrilled to hear these comments, and I...More

Reviewed 1 week ago

Just a pub down the road of our B&B. We expected decent pub grub but my wife rated it as the best meal she had the entire week. A vegetable lasagna that she loved and a really great trifle for dessert.More

Thank Marcellinoe
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

Your lovely comments are very much appreciated and I'm thrilled to hear that you enjoyed your experience with us. Our kitchen will be so pleased to hear your great feedback and I can't wait to share it with them. Thank you for taking the time...More

Reviewed 2 weeks ago via mobile

Called in for a meal after a visit to nearby Par Market. Served promptly by a very pleasant and attentive waitress (Kathy). Good hot food. No complaints whatever.More

Thank Clive J
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

I'm so glad to hear you enjoyed your recent visit with us. It's great to hear that our team member Kathy provided you with such great service. Kathy will be thrilled to hear these comments, and I look forward to sharing them with her. Myself...More

Reviewed 2 weeks ago via mobile

Booked 2 nights of evening meals as part of hotel deal. What a mistake! Such slow service both nights and food was really below par on first night. Had to return some as overcooked and tasted of nothing but fat, by the time we recieved...More

Thank Jo R
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

Thank you for taking to time to get in touch. I am extremely disappointed to hear that during your recent visit with us you were dissatisfied with the quality of food and service that you received. Please accept my sincere apologies. We appreciate all feedback...More

Reviewed 2 weeks ago

We enjoyed breakfast on two mornings while staying at the Premier Inn, St Austell. The Sunday morning buffet (hot and cold) was very good. Breakfast the next day was still good though we did not enjoy it as much as on the previous day. We...More

Thank Geo2008
Tom F, Guest Relations Manager at The Carclaze, responded to this reviewResponded 3 days ago

Your lovely comments are very much appreciated and I'm thrilled to hear that you enjoyed your experience with us. Our kitchen and front of house team will be so pleased to hear your great feedback and I can't wait to share it with them. Thank...More

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Questions & Answers
Heather D
15 September 2017|
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Response from Sonia C | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Bar Scene, Groups
Open Hours
Sunday
7:00 AM - 11:00 PM
Monday
6:30 AM - 12:00 AM
Tuesday
6:30 AM - 12:00 AM
Wednesday
6:30 AM - 12:00 AM
Thursday
6:30 AM - 12:00 AM
Friday
6:30 AM - 12:00 AM
Saturday
7:00 AM - 12:00 AM
Location and Contact Information
  • Address: St. Austell Enterprise Park Treverbyn Road, St Austell PL25 4EJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: +44 1726 624010
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