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The Original Fix

Certificate of Excellence
$$ - $$$
Cafe, Australian, Gluten Free Options
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U 5 17 Merimbula Dr, Merimbula, New South Wales 2548, Australia
+61 2 6495 3800
Website
Today
08:30 - 17:00
Closed now
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Hours:
Sun - Sat 08:30 - 17:00
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Macgregor
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Had bacon and egg roll and it was very yummy and serviced hot. Mars Bar Thickshake was amazing, I did share with my husband. Would visit again

Helpful?
Thank nikkio257
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

Had breakfast with the kids. Great friendly service aand great for kids. Bacon and egg roll with chutney was just what i needed and fruit toast was perfect for the kids to share

Helpful?
Thank NathanKWong
Jon053, Owner at The Original Fix, responded to this review

We hope you guy's enjoyed your holiday in Merimbula and thank you for your comments; we are here to serve More 

Melbourne, Australia
Level Contributor
69 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We have had 8 different ice creams and sorbets here over the past two weeks. I can honestly say that the customer service has been great (served by three different people). I don't believe some of the previous reviews were genuine. The serving sizes are very good (see my picture). The Original Fix has some tasty non-dairy options too. I'll... More 

Helpful?
Thank SimonAJohnson
Jon053, Owner at The Original Fix, responded to this review

We try our best to tempt our customers to explore our range of in house products even though we do, at times, push the boundaries in taste sensations. Thank you for your comments on behalf of our staff they do like to see their service praised More 

1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We stopped at the orginal fix to get some ice cream. The icecream is beautiful and the coffee is delicious, 😋 the cakes are really tasty as well. The service was very friendly and helpful. They also had chocolates. Definitely coming back soon.

Helpful?
Thank Gerard W
Jon053, Owner at The Original Fix, responded to this review

Thanks you for your comments...safe travels and hope to see you on your return More 

2 reviews
5 of 5 bubbles Reviewed 13 January 2017 via mobile

These guys make the best ice cream around ! Hard to choose from the wonderful range of flavours but the Ferrero Rocher is a personal favourite. A trip to Merimbula isn't complete without a visit to the original fix

Helpful?
Thank Tim B
Jon053, Owner at The Original Fix, responded to this review

Thank you on behalf of our dedicated staff...we do our best to meet our customer expectations. More 

1 review
1 of 5 bubbles Reviewed 2 January 2017

I didn't know this place had bad reviews for ice cream. Just like previous poster's review about the salted caramel, I had the same experience - you cant taste anything but salt. Scoop size is small compared to other places. Some customers' requests to sample were turned down (even when it was not busy) and some were given. Totally not... More 

Helpful?
Thank ExplorerRay
Jon053, Owner at The Original Fix, responded to this review

Your highlighting of one of our variations of salted caramel has increased our sales from 14 litres/day to 18 litres/day because people are coming into the shop to see what you guys are on about. So thank you, BUT I am disappointed that your didn't enjoy your experience. I do understand that some of the flavors I come up with,... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 29 December 2016

While in Merimbula for a vacation, we thought of trying some ice cream from the local ice creamery - 'The Original Fix' (29 Dec 16). Stepped into the shop around 4pm, and there were no customers, except us. So we started ordering. I'm always keen to try something new, and asked if I could taste one of their flavours. The... More 

Helpful?
2 Thank Roch_Mel
Jon053, Owner at The Original Fix, responded to this review

As the owner of this business I am very disappointed at your experience you have had with our customer service and product...i appologise profoundly for getting your experience so wrong. Our TripAdvisor reviews attest to our usual commitment to our customers and products. My employee raised her and your concerns with me the next day as she was upset with... More 

Pambula, Australia
Level Contributor
22 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 December 2016 via mobile

The Original Fix never disappoints. Delicious ice cream, all made by the owner John. Whilst family visit from Sydney, treating ourselves to Johns specialty ice cream has become a Christmas event each year. We are greeted by Stacey on our arrival, her friendly banter and hospitality is a credit to the company. Highly recommend, your first visit will not be... More 

Helpful?
Thank Bev2410
Jon053, Owner at The Original Fix, responded to this review

Thanks on behalf of my staff...we are committed to our customers and we like to make them smile More 

Melbourne
Level Contributor
96 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 30 October 2016 via mobile

And, the coffee is also pretty damn good. With staff issues in hand, the owner managed pretty well. Unfortunately due to an issue in the family the chocolates were not available BUT the rest was pretty satisfactory. The shop was very busy especially over a very busy weekend. It took a little extra time BUT understanding the situation needs a... More 

Helpful?
Thank Daniel M
Jon053, Owner at The Original Fix, responded to this review

Thanks for your understanding as last weekend was unexpectedly very busy. From my staff we appreciate hearing from our customers. Thank you More 

Merimbula, Australia
Level Contributor
79 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 6 October 2016 via mobile

Went here for coffee and something light after the movies Great location Can sit outside in the sun Lovely staff - very happy and friendly BUT coffee was hit and miss Mine was too weak and my friends was too strong Savoury muffins were very bland - not savoury at all Ice creams looked fantastic but menu looked limited Good... More 

Helpful?
Thank 641lou
Jon053, Owner at The Original Fix, responded to this review

Sorry to hear that your coffees were not to your liking....it does sound as if we mixed up your order....sorry and as you are a local please try us again as we endeavour to please. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$4 - US$12
Cuisine
Cafe, Australian, Gluten Free Options
Meals
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Cash Only, Street Parking, Free Off-Street Parking
Good for
Child-friendly
Open Hours
Sunday
08:30 - 17:00
Monday
08:30 - 17:00
Tuesday
08:30 - 17:00
Wednesday
08:30 - 17:00
Thursday
08:30 - 17:00
Friday
08:30 - 17:00
Saturday
08:30 - 17:00
Location and Contact Information
  • Address: U 5 17 Merimbula Dr, Merimbula, New South Wales 2548, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Merimbula
  • Phone Number: +61 2 6495 3800
Description
A house of delectable's that sells handmade chocolates, Icecream made on the premises, with pancakes and a great selection of coffees.

Questions & Answers

Questions? Get answers from The Original Fix staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?