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Royal Willows Hotel

$$ - $$$
Bar, Australian
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35 Quondola St, Pambula, New South Wales 2549, Australia
+61 2 6495 6005
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45 Reviews from our TripAdvisor Community

Traveller rating
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Showing 45: English reviews
Pambula, Australia
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

In January took visitors there to try the $12 counter lunch. we all had different dishes, & everyone said theirs was excellent. My fish nearly covered the plate & was delicious. Great chips! Really excellent value . Great beer too.

Thank 33mariettac
Orange, Australia
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 10 January 2017

The girl on the till was helpful and friendly but seemed to be struggling to keep up with customers while we were there. Food was passable but a neighboring table had to take back a dish with a fly in it. Not enough outdoor seating and no indoor airconditioning. If visiting Pambula I would recommend u visit the Top Pub... More 

Thank Stellar2866
royalwillow17, Guest Relations Manager at Royal Willows Hotel, responded to this review

The young lady on the till was in training and people were advised of this upon arrival (we all need to start somewhere in a new job) she did a great job keeping up on here first day, as for the table (that was NOT you and unaware of the full story!) that had a fly land in their dish... More 

Level Contributor
5 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 8 January 2017 via mobile

We have been coming to this pub for years always providing good meals. Now they charge 15% surcharge on Sunday's. We had 7 people attend. 2 meals come out. About 15mins later 4 meals come. Then we had to ask for the last meal. All meals were different and everyone was disappointed. Do yourself a favour and go to the... More 

Thank Simon S
royalwillow17, Guest Relations Manager at Royal Willows Hotel, responded to this review

we are sorry that you were not happen, we have since removed the surcharge on Sunday's the manager the introduced that has long since gone and along with the silly Sunday surcharge, as for the meals all coming out separate they were all ordered at a separate times not at once, if they were on the same docket and ordered... More 

Kincumber, Australia
Level Contributor
91 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 1 October 2016

We enjoyed our dinner at this hotel - my creamy garlic prawns were beautifully presented and very generous entree serving. And we had the first of those big glasses of wine - but not the last! Planning to return on out next trip south - next time with friends.

Thank febenine
Level Contributor
29 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 September 2016

Spent a relaxing Saturday at the Pub and enjoyed a few beers and had a few bets also topped of with an enjoyable lunch ( chicken schnitzel with salad ) this was done a little differently with a more thicker crumbs which mate it very nice. The young lass that was working was friendly and talkative which made the day... More 

Thank Jim K
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

We visited this hotel for lunch - they have a specials board. We had crumbed snapper which was excellent with chips and salad. Also included in the price is a schooner of beer or a glass of wine/soft drink - all for the price of $15,50

Thank Vivienne d
Merimbula, New South Wales, Australia
Level Contributor
7 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 30 July 2016 via mobile

Lovely place and very family friendly but don't think I would go back. Very poor service. No mashed potatoes on steak night, other orders were wrong and food was generally disappointing. Also very basic menu but this would be okay if the food was of better quality.

Thank Kendra B
royalwillow17, Guest Relations Manager at Royal Willows Hotel, responded to this review

We are sorry about your poor experience, we have since then changed chef's and the food that come our of our kitchen is amazing and our menu has changed also, we try our best to cater to everyone's needs, and our aim is to keep our customers happy and keep them returning, please don't let one bad experience keep you... More 

Pambula, Australia
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 9 July 2016

I had a narvellous meal of grilled snapper - table by the fire - very pleasant atmosphere. Only drawback was my choice of wine - the Cape Schank Pinot Grigio was not up to it 9 perhaps they should try and get the Houghtons Small Batch 2015 Pinot Grigio - it is superb). So apart from my poor choice of... More 

Goulburn, Australia
Level Contributor
45 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 19 June 2016

Great pub food in a beautiful location. They had the fires on and it was a nice quite night. Service was good, I had fish and chips and couldn't complain except the chips had too much salt.

Thank Megsb91
Sydney, Australia
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 28 May 2016

good food at ok prices interesting watching the work ethic bar staff doing restaurant and driving the transport home Jack of all trades!!

Thank heather w

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Bar, Australian
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Serves Alcohol, Outdoor Seating, Buffet, Waitstaff
Good for
Child-friendly, Local cuisine, Cheap Eats, Groups
Location and Contact Information
  • Address: 35 Quondola St, Pambula, New South Wales 2549, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Pambula
  • Phone Number: +61 2 6495 6005

Questions & Answers

Questions? Get answers from Royal Willows Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?