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Shane's Rib Shack

Certificate of Excellence
$$ - $$$
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4484 Frontage Road, Cleveland, TN
+1 423-476-5970
11:00 - 20:00
Closed now
See all hours
Sun - Wed 11:00 - 20:00
Thu - Sat 11:00 - 21:00
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48 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 47: English reviews
Georgetown, Tennessee
Level Contributor
12 reviews
10 restaurant reviews
Reviewed 25 February 2017

This is the BBQ place, you will be happy eating there. They have a great variety menu and many tasty things to choose from. The food is good and you get nice size portions. I have eaten there about once a month for a while.

Thank Michael B
theonepointe, Owner at Shane's Rib Shack, responded to this review

Thank you for your great feedback. We strive everyday to bring quality food to our wonderful customers. Michael Aseron Owner Shane's Rib Shack More 

Level Contributor
376 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
Reviewed 28 January 2017

This is one of of the places we regularly eat when we head down to Targets in Cleveland. Pretty good BBQ, nice sides and excellent tea.

Thank Smkymtntroutman
Cartersville, Georgia
Level Contributor
113 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 19 December 2016

We were travelling home and stopped at Shane's for an early dinner. I haven't been to a Shane's Rib Shack in several years as until recently there wasn't one near us. It was better than I remembered. I got the sampler, BBQ Pork, ribs, chicken tenders, fries and baked beans. Everything was delicious, as was my wife and son's food.... More 

Thank smoss999
Chattanooga, Tennessee
Level Contributor
96 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 15 December 2016

I have never eaten here, but get dinner to go a lot and always enjoy the food and service. They can get busy in the week evenings, with lines out the door. You can order online and they have a frequent customer club. I love the pulled pork bbq plate, the best peppered fried okra, mild mayo potato salad, and... More 

Thank tnbelle2016
Cleveland, Tennessee
Level Contributor
36 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 7 September 2016

I really used to enjoy eating here but it's been hit or miss for a while and increasingly the restaurant has been dirtier and the service less and less attentive. I peeked in the kitchen and it looks like a mess at a glance. It bums me out.

Thank vgates81
theonepointe, Owner at Shane's Rib Shack, responded to this review

I apologize about your experience. My name is Michael and I am the local owner of Shane's. I see every point of feedback as a training experience. I appreciate you letting us know. Do you know about what time you were in so I can review it with my staff. I would love to turn this negative experience into a... More 

Crandall, GA
Level Contributor
283 reviews
210 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
Reviewed 7 August 2016 via mobile

We stopped in on a Sunday afternoon for an order to go. We got home with pullked pork, fries, macaroni & cheese. We were very disappointed. The pork was mushy, like it had been kept in a steamer overnight, making it slimy and inedible. The BBQ sauce tasted ok, the macaroni & cheese was tasteless and obviously reheated from the... More 

Thank LisaandBruce
theonepointe, Owner at Shane's Rib Shack, responded to this review

I apologize about your experience in our store. We strive to do our best and make sure that we deliver a quality product to our customer. I appreciate the feedback and would like to contact you about your food. Is there a contact number for you to reach out to? My name is Michael and I am the local store... More 

Hamler, Oh
Level Contributor
302 reviews
209 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
Reviewed 3 June 2016

Not the best barbeque - but it's always GOOD - the food is HOT and its quick and tasty. I LOVE THEIR WINGS - but no matter what we have had it's good.

Thank lange1
Horseheads, New York
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 22 April 2016

We enjoyed our lunch at Shane's Rib Shack. The food was very good and there was a reasonably short wait for our food even though the restaurant was very busy that day. Would definitely recommend!

Thank Vicki G
Chattanooga, Tennessee
Level Contributor
41 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 11 April 2016

Ribs are so good and tender. They are seasoned so well that I like them "dry". My wife loves them dripping sauce. Their fried okra is delicious along with the French fries, sweet potato fries, Mac and cheese, and slaw? They also serve BBQ pork and chicken fingers. I'm sorry, but the above is all we eat, so I think... More 

Thank David R
Level Contributor
42 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 18 February 2016 via mobile

Food tastes it is warmed out of microwave. Not impressed. Little pricy for not fresh food. Average desserts.

Thank Bryan J

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
American, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Outdoor Seating
Good for
Open Hours
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
Location and Contact Information
  • Address: 4484 Frontage Road, Cleveland, TN
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: +1 423-476-5970
With a Rustic BBQ House in the inside, a huge color explosion of fun and relaxation will make any day a happy one. Great detail to service and clean service environment is a welcome to any family. Come out and join us if you want a fast casual experience that will take the stress away from your day.

Questions & Answers

Questions? Get answers from Shane's Rib Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?