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P.F. Chang's

439 Cool Springs Blvd, Franklin, TN 37067-2684
+1 615-503-9640
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  • Excellent39%
  • Very good30%
  • Average19%
  • Poor5%
  • Terrible7%
Travellers talk about
Closed Now
All hours
Chinese, Asian, Gluten Free Options
$$ - $$$
439 Cool Springs Blvd, Franklin, TN 37067-2684
All Details
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Reviews (125)
Traveller rating
Traveller type
Time of year

1 - 10 of 125 reviews

Reviewed 3 weeks ago via mobile

Food just ok. Wait time for food was 45 minutes which I deem unacceptable. Waiter kept apologizing but it was the kitchen's fault. Got charged extra for ordering fried rice rather than just white rice. The wine glass portion is pathetic about a quarter of...More

Thank David C
Reviewed 30 July 2017

The food was tasteless, comparing some street food that I have eaten. I don't mind paying if the food is good. American's out there who loves Chinese food, try to find some time to visit Penang, Malaysia, then you will agree what I'm talking about....More

Thank _anusuya67
Reviewed 24 June 2017 via mobile

I ate here twice today, Lunch in the restaurant and supper as carry out. Lunch was delicious. I had the crunchy mandarin salad with salmon. The salad has so many flavors and textures. It is great. The salmon was nicely seasoned and cooked to the...More

Thank Tom P
Reviewed 22 June 2017

I was sitting at the bar at 5:20 on a weekday. The waitress took my order quickly but that's when the service stopped. My drink, a overly sweet mojito, arrived in 5 minutes. Then the ladies next to me ordered appetizers. Theirs came in less...More

Thank fizzy1991
Reviewed 17 May 2017

Our son chose P.F. Chang's for his special dinner. We called ahead to avoid the wait. When we arrived, we were seated right away. So far, so good. We ordered drinks and they were very tasty, although quite expensive ($8 - $12 each). We decided...More

Thank Colo_Traveler05
Reviewed 11 May 2017

We enjoyed the chicken lettuce wrap appetizer with martini's. Great start to a lovely evening. next, we ordered Hokkien Street Noodles and Kung Pao Chicken. The noodle are a new dish they have added to the menu. I liked it and would order again. I'm...More

Thank 283shirleyw
Reviewed 24 April 2017 via mobile

An hour wait? No one is here? Oh, computer problems, understaffed, too many to go orders???? Do they want business? Need to question management and staffing decisions and protocol. There food is not difficult. P.F. Chang's is go to when visiting Nashville but very disappointing....More

Thank dcharrell1126
Reviewed 11 April 2017 via mobile

Love this chain restaurant. This particular location is perfect every time. The service is awesome, food is excellent. The lettuce wraps and egg drop soup are my favorites. Great drinks as well.

Thank Mommyonthego68
Reviewed 12 March 2017

My wife and I had dinner at this location tonight. Without a doubt, it was one of the worst experiences I have ever encountered in a restaurant. We each ordered soup and an entree. We waited forever for our soup. When they brought it to...More

Thank FoodieTN
Reviewed 21 February 2017

Had not been to PF Chang's in a long long time and decided to try it tonight for dinner. New menu is wonderful full of great appetizers and sides, such as Spinach with garlic. Ordered the tempora fried Cauliflower and it was superb. For my...More

Thank Irmi E
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Nearby Attractions
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18 reviews
.31 km away
Kings Entertainment Cool Springs - Franklin
62 reviews
1.31 km away
Carmike Cinemas
40 reviews
.41 km away
The Draft Room at Kings
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1.29 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$21 - US$30
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups, Kids, Business meetings
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 439 Cool Springs Blvd, Franklin, TN 37067-2684
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-503-9640
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