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Carrabba's Italian Grill

$$ - $$$
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553 Cool Springs Blvd, Franklin, TN 37067-7253
+1 615-778-9111
11:00 - 23:00
Open now
All hours
Sun 11:00 - 21:30
Mon - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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105 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 105: English reviews
Kendall Park, New Jersey
Level Contributor
45 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

All the food we ordered tasted horrible. The meatballs and spaghetti, chicken Bryan, lasagna. Don't recommend this restaurant at all. Didn't even want to give it one star.

Thank Lodi48
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

Our food should always taste fresh and delicious, and we're sorry that we let you down. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Cool Springs, TN". We can then correspond directly over email. Sincerely, Madeline Carrabba's Italian Grill More 

Florence, Alabama
Level Contributor
232 reviews
179 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 21 October 2016 via mobile

Very good food & service. Lunch visit after medical visit to Nashville. 2 orders of Caesar salad and 2 orders of chicken pasta Alfredo. The service was very quick with the salads, entrees, and drink refills. Used a Dine-Reward earned discount. Our server was well versed with the use of the discount program. One of our favorite places to eat... More 

Thank BusterYukon
Franklin, Tennessee
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 September 2016

Omgoodness!! I love the lobster ravioli and the create your own too! It's always packed.... Could be the bread :) My husband said he could eat there very night

Review collected in partnership with Country Inns & Suites By Carlson

Thank Joliesbucketlist
Knoxville, Tennessee
Level Contributor
91 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 31 August 2016 via mobile

I tried the lasagna and it was delicious. The spicy wings and callimari were good also. It is a little expensive but worth it.

Thank Les J
Level Contributor
287 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 27 August 2016

I'm just not a big fan of Carrabba's. I've dined at this location a few times. It's clean and has a great ambiance. The service is good, too. However, I just don't like the taste of their food. I prefer the Olive Garden to Carrabba's.

Thank AlabamaAngel
Level Contributor
673 reviews
288 restaurant reviews
common_n_restaurant_reviews_1bd8 808 helpful votes
4 of 5 bubbles Reviewed 18 August 2016 via mobile

It's more of an upscale wannabe. It's really good, don't get me wrong, but when you copy another restaurant right down to the building style and napkins (not Olive Garden), you should copy the best of that restaurant. If you like Romano's that much, be a franchise. I'm a simple person. If you can do good basic food right, you... More 

1 Thank nabenom
Decatur, Alabama
Level Contributor
65 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 11 August 2016

First time dining and most likely the last. We were seated with a server who had tables on both sides of us. Our server took our order brought our food one glass of tea and the check. She doted on the tables around us but not us. The food was fair but nothing spectacular for the price. I have made... More 

Thank shellj3
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

Ciao, We had hoped your visit would have turned out much better than this. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Cool Springs". We can then correspond directly over email. Sincerely, Amy Carrabba's Italian Grill More 

Moose, Wyoming
Level Contributor
144 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 10 August 2016

We like the menu and alcohol selection here, many times this place is packed so we often take seating in the bar. Even when packed the service is fast and attentive, you'll mean some nice people sitting in this area.

Thank Elisha K
Franklin, Tennessee
1 review
1 of 5 bubbles Reviewed 3 July 2016

Called to place an order to what had been my favorite restaurant, person answered and asked me to hold, and after 14 minutes and 24 seconds later she took me off hold. After I explained I’d been on hold for that long, all she could say was sorry. She showed no interest in trying to make it right via a... More 

Thank pastalover251
Nashville, Tennessee
Level Contributor
45 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 21 June 2016

I have seen previous reviewers who didn’t seem to have a good experience and wondered how that could happen since my other visits (at least 8) to Carrabba’s were basically fine. Tonight, I totally understand. We were seated quickly because we used their call-ahead feature. Ran to the ladies room and could not believe how messy it was. Toilet paper... More 

Thank RealtorNumber1

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$21 - US$30
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Special Occasion Dining, Groups, Child-friendly, Romantic
Open Hours
11:00 - 21:30
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 553 Cool Springs Blvd, Franklin, TN 37067-7253
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-778-9111

Questions & Answers

Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?