We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Get food delivered

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, American, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features, about
Reviews (426)
Filter reviews
424 results
Traveller rating
207
142
47
16
12
Traveller type
Time of year
LanguageEnglish
Traveller rating
207
142
47
16
12
Show reviews that mention
All reviews pizza salad crust server tn
Selected filters
FilterEnglish
Updating list...
Reviewed 11 May 2021

We ordered carryout one night while staying in Franklin. We were able to walk to the restaurant to pick up our order. Was told about 30-35 minutes and while there was a short wait at the restaurant for our pizzas to be done, it was...well worth it as they were still hot and delicious when we got back to the hotel! Ordered a Margarita and a Sausage with mushroom, both with extra sauce. They were great! We indulged and ate too much but loved every bit. Will return and highly recommend.More

Date of visit: April 2021
Helpful?1  
Reviewed 17 January 2021 via mobile

Mellow Mushroom was our favorite restaurant in downtown Franklin for years. Sadly, since Covid, the owner has focused on making money over the excellent customer service they used to provide. By trying to do both take out orders and keep the dining room full, service...has severely declined. We waited 1 hour and 40 minutes for one pizza tonight.Waiters are overworked and underpaid. We were once loyal customers. No more.More

Date of visit: January 2021
Helpful?
TammyLucich - Customer Relations, General Manager at Mellow Mushroom Franklin, responded to this reviewResponded 18 January 2021

We sincerely apologize that this was your experience with us this weekend. Adjusting to this 'new normal' has certainly proved to be a challenge and is still a work in progress. We hope that you will bear with us through these growing pains of trying...More

Reviewed 15 December 2020

Been here a few times and it never disappoints! Fantastic pizza, friendly staff, comfy atmosphere. Can't beat the location, plenty to do and see within just a few blocks.

Date of visit: December 2020
Helpful?
Reviewed 17 November 2020 via mobile

Our 1st ever experience of Mellow Mushroom was here in Franklin, TN. It was so good! We loved the outdoor dining option in the heart of downtown. Our waitress was so sweet as well. We will definitely be return customers!

Date of visit: November 2020
Helpful?
Reviewed 10 September 2020

This is a chain but every one of there stores feels individual and comfortable. Prices are very budget friendly, food quality is excellent and selection is great. Loved the salad and pizza we bought.

Date of visit: September 2020
Helpful?1  
Reviewed 27 June 2020 via mobile

Terrific pizza & great service. We had a half supreme type & pepperoni. All was delicious. Highly recommended

Date of visit: June 2020
Helpful?
TammyLucich, Owner at Mellow Mushroom Franklin, responded to this reviewResponded 3 July 2020

Thank you for your review!

Reviewed 8 June 2020 via mobile

A lot of good food, fair price, fast service. With four teenagers, it’s rare to eat out anywhere for under $70, but we enjoyed appetizers, soft drinks, and two large pizzas for just $65. We all had plenty to eat, and even brought home leftovers.

Date of visit: June 2020
Helpful?
TammyLucich, General Manager at Mellow Mushroom Franklin, responded to this reviewResponded 8 June 2020

Thank you for your feedback. we're so glad you enjoyed Mellow Mushroom and we look forward to seeing you again!

Reviewed 5 February 2020

We have taken our grandkids on numerous occasions and have never been disappointed. The pizza is good, the service is adequate, and the prices are reasonable.

Date of visit: December 2019
Helpful?
TammyLucich, Owner at Mellow Mushroom Franklin, responded to this reviewResponded 9 March 2020

Thank you so much for the review, we really appreciate your business!

Reviewed 22 January 2020

Our first visit to a Mellow Mushroom was recently and was in Pigeon Forge, TN. That experience was outstanding. It was the best pizza that I have ever eaten, including at places in Chicago. The crust is special and is delicious. In an effort to...repeat that experience, we have regularly gone to this location near our home. The pizza at this location is also outstanding. However, the service at this location is sub-par compared to the one in Pigeon Forge. Regardless, I highly recommend this place.More

Date of visit: January 2020
Helpful?
TammyLucich, Owner at Mellow Mushroom Franklin, responded to this reviewResponded 9 March 2020

Thank you so much for the review, we really appreciate your business!

Reviewed 4 January 2020 via mobile

The hosts/greeters would seem to prefer you didn’t come in as you would interrupt their conversation with each other. So we decided to place a to go order. Now the gal working the take out counter was wonderful. Pizza is great... definitely order to go.

Date of visit: January 2020
Helpful?
TammyLucich, Owner at Mellow Mushroom Franklin, responded to this reviewResponded 6 January 2020

Thank you for your feedback. We take this information very seriously, and I will make sure the General Manager attends to this issue. Thank you!

View more reviews
Best nearby
Best nearby hotelsSee all
The Harpeth Franklin Downtown, Curio Collection by Hilton
140 reviews
.22 km away
Candlewood Suites Nashville - Franklin
13 reviews
3.88 km away
Best Western Franklin Inn
1,206 reviews
3.90 km away
Quality Inn
132 reviews
3.92 km away
Best nearby restaurantsSee all
Kilwins Franklin
176 reviews
.14 km away
Red Pony Restaurant
608 reviews
.13 km away
Merridee's Breadbasket
880 reviews
.12 km away
Puckett's Gro. & Restaurant
2,252 reviews
.14 km away
Best nearby attractionsSee all
Lotz House Museum
3,160 reviews
.87 km away
Carter House
1,318 reviews
.99 km away
Downtown Franklin
1,424 reviews
.65 km away
Gallery 202
82 reviews
.26 km away
Questions & Answers
Ask a question
DMarie M
29 December 2015|
AnswerShow all 2 answers
Response from TammyLucich | Property representative |
We certainly do have a spot! Please contact the restaurant directly for further information.
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Mellow Mushroom Franklin

Yes, Mellow Mushroom Franklin offers takeaway services.

Yes, Mellow Mushroom Franklin offers delivery services.

Mellow Mushroom Franklin is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4