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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Bar, Mexican, Barbecue, Pub
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7810 Poplar Ave, Germantown, TN 38138-3906
+1 901-756-5203
11:00 - 00:00
Closed now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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28 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 28: English reviews
Germantown, Tennessee
1 review
Reviewed 26 February 2017

It took forever for service, over 15 minutes just for drink orders, and over an hour for food delivery! When the food was finally delivered, it was cold. Bad manager, Brad, disrespectfully interacted with us and delivered us cold food yet again. Then, when asked for the check so that we could just pay for our drinks and leave, it... More 

Thank unhappy284
Memphis, Tennessee
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 14 February 2017 via mobile

Well after my last experience with Chili's in Memphis I have received a Christmas gift card,...... for Chili's. I took my two sons to the one in Germantown, which is a newer supposably better one, Not. The table was filthy when we got there, they had wiped it but it was not clean, it felt sticky and greasy. I wiped... More 

Thank d c
Memphis, Tennessee
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 February 2017

Chile's is a nice place for lunch or dinner with many appetizing menu items. If you are into sports, the bar is a great place to eat and watch ballgames. Atmosphere is casual and the place is neat and clean.

Thank RustyD1234
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016 via mobile

Bar tenders talk to ya but it would be nice if they tend to your drinks. Decor is typical chain Chili's. I couldn't help but notice only one other person was there at the bar, given it was a Wednesday evening. But, you would expect a few more after 5 o'clock. It's a great location in a shopping strip across... More 

Thank JohnnyCohay
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please reach out to us at GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

ypsilanti michigan
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 21 July 2016

This chillis has gone down a lot over the last several months. The service and time to wait to be served is not good, and I think they simply do not have enough people serving the tables.

Thank richinmich
Germantown, Tennessee
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 6 July 2016 via mobile

Worst food and service on planet. Keep thinking it will get better. Last time we will go. Food was cold and salty. When mentioned to waitress, she shrugged and walked off.

Thank 67whitlock
Memphis, Tennessee
Level Contributor
236 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 10 May 2016

We ordered to-go platters for a large family dinner and were happy with the service and the food. They even helped to carry part of the order to my car.

Thank Therese H
Germantown, Tennessee
Level Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 20 February 2016

Arriving at Chilli's I noticed there were people waiting to be seated. As I was waiting to give my name to the hostess, I counted at least six tables were empty. I asked if they were short on servers and was told they were not. I could not understand why people were waiting when there was at least six empty... More 

Thank 1coachman
Level Contributor
228 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 14 February 2016

We eat here fairly often as it is in our neighborhood. This past week 3 of us had dinner on a week night. We had to wait for a host to appear to seat us. I believe the guy who showed up was actually a manager or working in the bar, not a host or hostess. The server was not... More 

Thank ladybd
Kinston, North Carolina
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 30 November 2015 via mobile

We stopped in while just traveling through the area. We had a great waitress, Brittany. They were very busy, but she really took care of us. The food was as good as I've ever had at Chilis, very flavorful. I would definitely eat there again.

Thank tsutton2166

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
American, Southwestern, Bar, Mexican, Barbecue, Pub
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Groups, Child-friendly, Bar Scene
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 7810 Poplar Ave, Germantown, TN 38138-3906
  • Location: United States  >  Tennessee (TN)  >  Germantown
  • Phone Number: +1 901-756-5203

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?