We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


2022 Roane State Hwy, Harriman, TN 37748-8311
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent27%
  • Very good20%
  • Average20%
  • Poor20%
  • Terrible13%
4 weeks ago
“Great for a quick lunch”
26 Apr 2018
“Typical Fast Food Chicken Shake”
Restaurant Hours
Fast food, American
$$ - $$$
2022 Roane State Hwy, Harriman, TN 37748-8311
All Details
Write a ReviewReviews (15)
Traveller rating
Traveller type
Time of year

1 - 10 of 15 reviews

Reviewed 4 weeks ago

I stopped at the Kingston store reluctantly since I did not enjoy my last experience at a store in another town. I was pleasantly surprised at how good and fresh the chicken was. I ordered chicken fingers with their signature sauce and they were really...More

Reviewed 27 April 2018

This was the second Zaxby's I've been in. After stopping at the first one, I never wanted to go into another. Should have heeded that original decision. Ordered chicken salad sandwich. After a too-long wait, I was told they were out of chicken salad. Tried...More

Thank Philip B
Reviewed 17 April 2017

Dying for chicken and don't like KFC, so we tried this after hearing good things. We were not impressed at all. The food was overcooked and tasteless. We bought 12 wings (only gave us 10), 6 chicken fingers, homemade chips, and salad for almost $40....More

Thank ArmyNurse2
Reviewed 10 September 2016

Stopped during our vacation, great filling meal during the afternoon travels. Service was in need of repair, of course several items we ordered were not correct, but of course it was all blamed on a new employee. In the end, everything was made right!! I...More

Thank Carol M
Reviewed 17 August 2016

Food was cold, sauce poured out of a can and found it to be not acceptable. Over priced for what we received!

Thank Mike K
Reviewed 16 June 2016 via mobile

Food was ok. We went through the drive through. What would have made it better.....more ketchup! Only two packs of ketchup for two orders of fries.

Thank David B
Reviewed 3 April 2016

I stopped by around 3:00 on a Saturday. I was surprised at how quickly I got my food at that time and that it was all hot. My receipt did print saying that I visited the Athens, Ga store, but other than that it was...More

Thank 2suzanne1
Reviewed 15 March 2015

No Dislike, just a real good fast dinner that was reasonably priced and hot. Fantastic meal. Loved the new Coke machines and the fast and courteous staff. Great place to eat

Thank Cam3428
Reviewed 22 January 2015 via mobile

We visited this restaurant for a late lunch. Big disappointment! Good was COLD, and portion sizes were miniature. I had the chicken strip meal. The chicken "strips" we're the size of a McDonalds chicken nugget or smaller, and barely warm. The fries were COLD! I...More

Thank Jeff G
Reviewed 2 January 2015

Everything is either wing or strips....Nothing outstanding in flavor...the salads are ok...but this is no explosion of flavor the decor suggest

Thank Lucy G
Nearby HotelsSee all 5 hotels in Harriman
Days Inn by Wyndham Harriman
164 reviews
3.61 km away
Super 8 by Wyndham Kingston
203 reviews
4.01 km away
Baymont by Wyndham Harriman
118 reviews
4.07 km away
Travelodge by Wyndham Harriman
56 reviews
4.07 km away
Nearby Restaurants
Gondolier Italian Restaurant and Pizza
68 reviews
.14 km away
Burger Station 120
18 reviews
.23 km away
8 reviews
.43 km away
12 reviews
.50 km away
Nearby Attractions
Fort Southwest Point
28 reviews
6.47 km away
Tennessee Valley Winery
48 reviews
21.76 km away
Frozen Head State Park
79 reviews
26.54 km away
Sweetwater Valley Farm
142 reviews
26.99 km away
Questions & Answers
Get quick answers from Zaxby's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Location and Contact Information
  • Address: 2022 Roane State Hwy, Harriman, TN 37748-8311
  • Location: United States  >  Tennessee (TN)  >  Harriman
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing