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5009 Old Hickory Blvd, Hermitage, TN 37076-2567
10:45 - 00:00
Open now
See all hours
Sun - Thu 10:45 - 23:00
Fri - Sat 10:45 - 00:00
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12 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 12: English reviews
1 review
1 of 5 bubbles Reviewed 18 August 2016 via mobile

The food was over cooked like they made it early in day and it got cold so they reheated it the manager wasn't in a rush to come to the table he after I waited 35mins for my food he tells me they ran out of wings the rice my wife got was stale he stated it was a new... More 

Thank officermitchell
A TripAdvisor Member
5 of 5 bubbles Reviewed 27 March 2016 via mobile

Ive visited this location occasionally over the last several years and service and food were always ok. However under the new general manager Chris, i am almost a regular. He engages with customers and of ever there is something wrong, her personally takes ownership and fixes it. The food is also great.

Thank A TripAdvisor Member
Mount Juliet, Tennessee
Level Contributor
51 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 11 August 2015 via mobile

Went for lunch after church. I ordered the extra crispy chicken tenders. They were not crispy. They were quite spongy. French fries were adequate. Don't think I will go back. Complained about food. Manager was great and removed item from the bill. Some restaurants just say sorry and do nothing. Service was good also. They offered to fix another order... More 

Thank Phil P
Level Contributor
37 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 4 June 2015 via mobile

A small group of us ate there last evening. Had eaten there last week and had the same dish as we go there frequently. There is inconsistency coming out of their kitchen in that at times the food is excellent at other times mediocre..... Last night's chicken was somewhat anemic looking the flavor was still decent not as good as... More 

1 Thank kennydavislcsw
Nashville, Tennessee
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 March 2015

Our waitress was AMAZING! !!!! She was on top of it! Our drinks were always full and she checked on us regularly! Make sure to ask for Casey!!! The food was delightful! !! The only complaint was the hostess. She took our name and went back to texting on her cell phone. Annoying! Our waitress definitely made our visit a... More 

Thank texaslove5
Nashville, Tennessee
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 9 August 2014

Been to Chilis all over the country and alway enjoyed them. Just moved to Donelson. By far the worst ive seen. I am a GM of a very popular restaurant. I understand things happen but after two tries I give up. Last experience.. Came in @9:30 on a week day and sat at bar. The bartender was sitting at the... More 

Thank Nashville12345
Level Contributor
67 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 14 July 2014 via mobile

My family of four, all adults, ate for $20 plus drinks, tip and tax. On the two for $20 menu we ordered the Chips and Guacamole as our appetizer, salsa also comes with it and the chips are bottomless. Then for the first entree we got the Bacon Ranch Quesadilla, which is huge, each of us had two slices. For... More 

Thank sanitab
Nashville, Tennessee
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

My wife and I love this Chili's and went here on Super Bowl Sunday. We almost had the place to ourselves and enjoyed great food and service. The server helped change several items on the menu and had plenty left over from the 2 for $20 meals.

Thank SonicDave
Kansas City, Kansas, USA
Level Contributor
303 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 31 December 2013

After visiting the Hermitage on a cold, December morning, my friends and I sought a restaurant to warm ourselves and replenish. This Chili's did not disappoint. The food was good and met expectations. However, our server was spectacular. He was able to take care of everything with grace and good humor. Watching interactions at other tables, the management deserves kudos... More 

Level Contributor
25 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 September 2013

Ribs are great and I love their burgers. The service is prompt on most days and servers are friendly. Great value!

Thank tnderheart

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Mexican, American
Lunch, Dinner
Restaurant features
Seating, Waitstaff
Open Hours
10:45 - 23:00
10:45 - 23:00
10:45 - 23:00
10:45 - 23:00
10:45 - 23:00
10:45 - 00:00
10:45 - 00:00
Location and Contact Information
  • Address: 5009 Old Hickory Blvd, Hermitage, TN 37076-2567
  • Location: United States  >  Tennessee (TN)  >  Hermitage

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?