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Poblano's Mexican Grill & Bar

$$ - $$$, Mexican,
2697 Boones Creek Rd, Johnson City, TN 37615-4446
+1 423-928-0178
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Overview
  • Excellent32%
  • Very good39%
  • Average15%
  • Poor4%
  • Terrible10%
Travellers talk about
Open Now
11:00 AM - 10:00 PMAll hours
CUISINES
Grill, Mexican, Southwestern
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2697 Boones Creek Rd, Johnson City, TN 37615-4446
All Details
Write a ReviewReviews (114)
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1 - 10 of 114 reviews

Reviewed 2 days ago via mobile

Went to dinner with my wife and 2 kids. Food was just awful and the waitress(who spoke very good English until we didn’t like our food) was not helpful fixing our order. My wife was driving so I went to the bar for a tequila....More

Thank Quentin S
Reviewed 4 days ago via mobile

This is what my shoes looked like after dining at Poblano’s. The tabletops were high, preventing me from on seeing what was on the floor. I sent an email to the marketing director about the visit. Only after my second email did she respond (nearly...More

1  Thank Patti O
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 3 days ago

While Poblanos take no responsibility in your shoe issues, we have offered you 2 free entrees for your distress. You have declined the offer and we have washed our hand of the issue. Never in our 23 years of owning restaurants have we ever had...More

Reviewed 4 weeks ago via mobile

Delicious! We love the Chicken Chimichangas here. The only suggestion is that the servers should always remind customer that they come either Grilled or Shredded. Also, servers should advise customers of the difference those choices are prepared. Especially, since they are totally different!

Thank Beth p
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 1 week ago

Poblanos is so happy to hear that you are pleased with your meal. Great suggestion! Thank you for a wonderful review. We hope to see you back at Poblanos soon.

Reviewed 4 weeks ago via mobile

I last visited this restaurant for a group lunch. We were sat in a larger table near the kitchen. The floor was EXTREMELY slick due either to the protectant on the tile, gease, or a combination of the two. I slipped and could not gain...More

1  Thank Threegirlsonthego
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 3 days ago

We are sorry that you had a fall at Poblanos. There was a wet floor sign posted exactly where you fell. Our insurance is currently dealing with you insurance and we have no part in the negotiations. We hope you are recovering well.

Reviewed 17 December 2017 via mobile

After Church we stopped at Poblano's. Eric was our server and very friendly treated us like we were his only table. Food was quickly prepared and delicious. Will definitely be back.

Thank ScienceguyofTN
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 5 weeks ago

Thanks for stopping in for an after church lunch. We are so happy to hear of your excellent service with Eric and that you enjoyed your dining experience. Hope to see you soon at Poblanos.

Reviewed 11 November 2017

Try the table-side Guacamole! Vegetarian tacos were a pleasant surprise. The Burritos are massive and all the sides are fresh and hot.

Thank Michael B
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 13 November 2017

Table -side guacamole is our speciality. It is so yummy. We hope you tried the new Cauliflower Tacos! They are super tasty. Thanks for leaving Poblanos a great review. See you soon!

Reviewed 16 October 2017

The first time I visited this restaurant was two years ago. The food was amazing and service was a little slow, but friendly. The second time we went was last year. Food was good, service was average. Then we went again last weekend for my...More

1  Thank Tracy W
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 17 October 2017

I am sorry to hear you had a bad experience at Poblanos. We want to make it right. Please email me at brookepoblanos@gmail.com. I will address the issues with our manger and staff. Thank you.

Reviewed 10 October 2017 via mobile

This place is always clean and the food is ok. I rate it a 4 because the staff is friendly and the place is nice. The food though isn’t all that great. I’ve had better. I do like the puchero soup.

Thank Alexia M
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 17 October 2017

Thank you for taking the time to review us. The staff appreciates the kudos. We hope to see you again soon.

Reviewed 9 October 2017 via mobile

With friends from out of town we were looking for someplace to eat near our freeway entrance and selected Poblano’s. Restaurant was spacious and attractive. The menu gave many options and a few creative dishes. The black bean dip and the salsa bar were pluses....More

Thank Barry H
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 17 October 2017

Thank you for taking the time to review us. We love hearing such positive feedback. We will tell our staff about all the the Poblanos love.

Reviewed 18 September 2017

The last two visits I've made have been on a weekend and it was so crowded. The wait to be seated was not bad, and the wait to get a sever was not bad, but after our order was placed it took almost an hour...More

Thank Doug C
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 17 October 2017

Thank you for taking the time to review us. We are grateful that our business is always packed. We know that wait times can be bothersome and we hope you frequent us again.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$20
Cuisine
Grill, Mexican, Southwestern
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Seating, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Takeout, Waitstaff, Full Bar, Highchairs Available, Accepts Credit Cards
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:30 AM - 9:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:30 AM - 11:00 PM
Location and Contact Information
  • Address: 2697 Boones Creek Rd, Johnson City, TN 37615-4446
  • Location: United States  >  Tennessee (TN)  >  Johnson City
  • Phone Number: +1 423-928-0178
  • E-mail
Description
Poblano's Mexican Grill and Bar has been family owned since its beginnings in 2004. Our family is steeped in restaurant tradition since 1977. The traditional food that we serve today is inspired by the Mexican food that was lovingly prepared in the home throughout childhood. Poblano's serves classic Mexican dishes along side new and interesting flavors. We offer warm and inviting service coupled with an eclectic atmosphere. While Mexican food may be our first priority, our margaritas and mixed drinks are distinctive, enticing, and well balanced. Buen Provecho!
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