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Hibachi Factory

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1645 Downtown West Blvd, Unit 9, Knoxville, TN 37919-2712
+1 865-539-2555
10:30 - 22:00
Open now
See all hours
Sun - Thu 10:30 - 22:00
Fri - Sat 10:30 - 23:00
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14 Reviews from our TripAdvisor Community

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Time of year
Showing 14: English reviews
Dunedin, New Zealand
Level Contributor
70 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

I wouldn't call this authentic Japanese food, but it is very tasty. We especially like the glazed carrots and Hibachi sauce.

Thank balian1131
Knoxville, Tennessee
2 reviews
Reviewed 30 August 2016 via mobile

Well I have ordered here a couple of times and every time I say to myself "maybe it will be better this time." The last time I ordered here there was a hair in my food. I called a delivery order this time and the person on the phone was rude as can get, the food took only 15 mins... More 

Thank lisaastalling
Knoxville, Tennessee
Level Contributor
394 reviews
311 restaurant reviews
common_n_restaurant_reviews_1bd8 127 helpful votes
Reviewed 13 May 2016

My co-workers and I eat here often, the food is always served fast and fresh, give it a try, I know you will like it..

Thank Mark C
Maryville, Tennessee
Level Contributor
153 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 10 March 2016

Sometimes the food is very good, but too many times the order is wrong. Today my $9.49 steak salad was iceberg lettuce only (no meat), last week my order with no mushrooms actually had mushrooms, and one time the manager promised me a credit for another steak salad delivered with no steak, but that didn't happen. I order from them... More 

Thank MB219
Level Contributor
156 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 1 October 2015 via mobile

Great fast service. Great food. Friendly employees. Great for delivery or take out. Good location and plenty of parking. We've never had an issue here.

Thank Jason S
Level Contributor
51 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 July 2015

We stopped by the store instead of having it delivered for once. Our order was ready in less than five minutes.

Thank R M
Knoxville, Tennessee
Level Contributor
75 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
Reviewed 31 March 2015

I was surprised at this place. I have ordered from them in the past and it was okay. The last few times its been dicey but this time was the last. Absolutely incorrect order, unpleasant employee on the phone and a complete mess on my counter when I sat it down. I will never call again. Sorry people, there are... More 

1 Thank rozzu
Nashville, Tennessee
Level Contributor
642 reviews
372 restaurant reviews
common_n_restaurant_reviews_1bd8 238 helpful votes
Reviewed 5 March 2015

My first surprise was never expecting fast food with an establishment that has hibachi in it's name. I only discovered this when I entered. My second surprise was how deliciously comparable my meal was to the expensive and upscale hibachi restaurants. The service was fast, the selection and taste also very good. The location is convenient to the hotel at... More 

Thank Patty L
Knoxville, Tennessee
Level Contributor
34 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 10 February 2015

I wouldn't choose to go here over other hibachi restaurants, but if my husband and I don't feel like getting back out after work then this place is always pretty good. Order asap though because it takes 45-1hr to get to you. Customer service is usually pretty good too. I recommend it.

Thank Laurie A
Roan Mountain, Tennessee
Level Contributor
45 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 12 January 2015 via mobile

The food is good and fast...it is kind of hard to find parking. I ended up parking in a nearby restaurants parking lot and walking....not bad. The place is very small with maybe 5 booths, so great for take-out!! The hibachi sauce is good and the food amount is huge....I had 3 lunches out of a large combination plate of... More 

Thank goldylocks28

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Restaurant Details

Rating summary
  • Food
  • Value
Japanese, Asian
Lunch, Dinner
Restaurant features
Open Hours
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 23:00
10:30 - 23:00
Location and Contact Information
  • Address: 1645 Downtown West Blvd, Unit 9, Knoxville, TN 37919-2712
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-539-2555

Questions & Answers

Questions? Get answers from Hibachi Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?