We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mackenzie & Cruickshank

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1 West Road, Forres IV36 2GW, Scotland
09:00 - 17:00
Closed now
See all hours
Sun 10:00 - 17:00
Mon - Sat 09:00 - 17:00
More Info
Add Photo Write a Review

115 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 115: English reviews
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

New garden exention up and running which makes a big difference a lot more plants and accessories stocked. Pet supplies stocked now bigger and better gift department Cafe/restaurant great soups scones and the best Victoria sponge cake I've ever tasted. Heather and Peter and all the staff make everyone very welcome Keep up the good work

Thank Raymond E
Management response:

We love the Victoria sponge too Raymond!! Thank you for coming in to see us and we will hopefully see you soon. Thank you for your review. More 

Aberdeen, United Kingdom
Level Contributor
117 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago via mobile

Decided to give the garden center a go when looking for food driving north. We were not disappointed and had such a nice experience we stopped on the way home the next day again. Good hearty food, lovely fresh cakes why more could you ask for. Not the cheapest place but it's value for money given the quality. This will... More 

Thank Lee2812
Management response:

Thank you for taking the time to visit our garden centre and we hope to see you again when you visit north. Thanks for taking the time to review M&C. More 

Inverness, United Kingdom
Level Contributor
60 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 20 March 2017

Arrived approx 2p.m, quiet but had to wait till the staff decided if they would serve us, ordered a toastie, no salad and a blt sandwich with salad, this was repeated twice to young lady. Our coffees were made and we waited , when they arrived after quite a wait , the toastie had salad!!, and the sandwich was a... More 

Thank highlanders520
Aberdeenshire, United Kingdom
Level Contributor
73 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 12 March 2017

We stopped off for lunch at the weekend and certainly wasn't disappointed the soups were delicious and the toasties were so tasty and so many things to choose from on the menu. The cakes and sweets all looked lovely but unfortunately we did not try any of them as we were full up. The kids boxes were also good value... More 

Thank 572ann50
Management response:

We are really glad you enjoyed your trip to Mackenzie & Cruickshank. We have a great team of cooks, bakers and helpful counter staff. The retail staff work hard at sourcing different stock for the plant market and shop. Thank you for your comments we look forward to seeing you next time you visit. More 

Inverness, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 23 February 2017 via mobile

Usually is a nice place with nice food however on a few recent visits i have noticed hair in my food! The first time was with family where i noticed it in a malteaser slice , so i did not finish it. Then returned a few weeks later and had the same problem and so did my mum! No member... More 

Thank clairesmithinv
Management response:

Can we apologise to you that the quality of our food did not come up to the high standard you have come to expect. All our food including the cakes and home bakes are made in the kitchen and we receive much praise from our many returning customers. Although looking back at our bakery records we last made our malteaser... More 

Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 February 2017 via mobile

Very good garden centre new extension under construction should be finished soon . restaurant very good soups really good nice friendly staff gift shop good realistic prices.

Thank Raymond E
Nairn, United Kingdom
Level Contributor
59 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 8 February 2017

We’ve been here quite a few times and generally it’s always good. They go a bit mad with the portions but most people would see that as a plus point. Today was as usual, line up tray up and stare at all the tempting cakes and treats. We ordered up the Hot Dog with Caramelised onions and potato wedges with... More 

1 Thank DavidMacarthur
Inverness, Scotland
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 18 January 2017

Stopped here for lunch and it was excellent, it is very convenient to the main Aberdeen -Inverness road, scones were so good we bought more for taking home.

Thank scotscalder
Level Contributor
3 reviews
Reviewed 28 December 2016 via mobile

Spot on, great service, helpful staff. Pleasant surrounding, definitely will return. Lunch was superb.

Thank Tony B
Level Contributor
33 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 10 December 2016 via mobile

Wife and I did a bit of shopping here and decided to stay for lunch..wish we never. I had a toastie which was fine..however the Cullen Skink was 1. Far too hot scalding hot on fact and absolutely tasteless. My wife had a sausage in a roll and the sausages were black and rock hard. I didn't complain at time... More 

Thank Peter C
Management response:

Thank you for coming into our store on 9th December. All our meat, fish and bread are sourced locally and we are really disappointed your visit to our coffee shop was not a good experience for you and your wife. We have looked at each point you made and we have made changes in our kitchen. We hope you can... More 

Travellers who viewed Mackenzie & Cruickshank also viewed


Been to Mackenzie & Cruickshank? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Cafe, Soups, British, Scottish, Gluten Free Options, Vegetarian Friendly
Breakfast, Lunch, Brunch
Restaurant features
Seating, Parking Available, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
10:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
Location and Contact Information
  • Address: 1 West Road, Forres IV36 2GW, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Moray  >  Forres

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mackenzie & Cruickshank and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Mackenzie & Cruickshank staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?