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Upstairs Downstairs Tearoom & Cafe

$$ - $$$
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76 Monnow Street, Monmouth NP25 3EN, Wales (Formerly The Tea Room at La Piazza)
+44 1600 716831
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Our daughter has Celiacs so having tried probably 4 or 5 places without success we came across this cafe. Unusually there was lots of choice for her in terms of gluten free food, and the staff were really helpful. The food was really tasty, and beautifully presented, a really nice place for lunch for the 3 of us.

Helpful?
Thank sarah_rowland63
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 18 March 2017

We had seen the reviews on tripadvisor and decided to have lunch here. It's a quirky shop/cafe with friendly staff. Our order was filled quickly and the food was good. We found the overall experience good and would not hesitate to stop here again.

Helpful?
Thank Phil M
Lynda O, Manager at Upstairs Downstairs Tearoom & Cafe, responded to this review

Thank you for your lovely review, I am so glad we lived up to expectations. We look forward to seeing you again in the future. Kind Regards Lynda More 

Bristol, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 28 February 2017

A lovely tearoom with very friendly staff. A really good selection of cakes. It's on two floors which is also a help.

Helpful?
Thank Susan P
Chepstow, United Kingdom
Level Contributor
216 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
Reviewed 15 February 2017

We stopped off for lunch on a miserable, wet tuesday in February and this was a warm, comfortable break. We had teas and " folded Italian bread", we weren't quite sure what to expect but they were almost like an omelette but made out of bread with delicious fillings and an ample side salad. The cafe is at the back... More 

Helpful?
Thank traveltrev
Lynda O, Manager at Upstairs Downstairs Tearoom & Cafe, responded to this review

Thank you for your lovely review, I am so glad you enjoyed our Italian breads and we hope to see you again in the future, any excuse to talk Venice!! Kind Regards. Lynda More 

Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 February 2017

Had lunch today, ordered BLT and brie with redcurrant sandwiches and tuna melt served on italian bread. Food was beautifully presented, all meals came with a dressed salad, potato salad and crisps. Will definately visit again

Helpful?
Thank Claire M
Lynda O, Manager at Upstairs Downstairs Tearoom & Cafe, responded to this review

I am so glad you enjoyed your visit, it is lovely when people take the time to say how much they enjoyed their meal, we really do appreciate it and hope to see you again soon. kind regards. Lynda More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 29 January 2017 via mobile

Popped in after shopping in Monmouth! The shop is lovely walked to the back and sat I asked the lady what kind of coffee they did and she replied with "the same as everyone else" I'm not usually picky but I found this to be a little rude a simple we do lattes, cappuccinos, etc, would of been better! I... More 

Helpful?
1 Thank Katy P
Cardiff, United Kingdom
Level Contributor
156 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed 6 November 2016

we nearly always call in here for coffee when we are in Monmouth. It is such a pleasant little café and the homemade cakes are delicious - even the gluten free options! Our tea and coffee is made to our request and you never feel rushed to finish. highly recommended

Helpful?
Thank Jan P
Burnley, United Kingdom
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 3 September 2016

Called in this tea room twice during our stay in the Wye Valley. Lovely calm atmosphere, excellent food and pleasant and helpful staff. Also selection of very tasteful gifts. Will definitely call in again when visiting Monmouth.

Helpful?
Thank AlanandAnn2014
Carshalton, United Kingdom
Level Contributor
45 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 26 August 2016 via mobile

Visiting Monmouth, we were looking for somewhere independent to have some coffee and cake, and this looked a welcoming place. When we went in, we could choose comfy armchairs at the front or dining tables and chairs at the back. We opted for the armchairs, which were very comfy. Two large coffees arrived, along with a slice of orange and... More 

Helpful?
Thank HJF68
mims florida
Level Contributor
795 reviews
303 restaurant reviews
common_n_restaurant_reviews_1bd8 580 helpful votes
Reviewed 12 August 2016

Just what all towns could do with an independent coffee shop serving good coffee, cakes and sandwiches. Cash only. Quite small.

Helpful?
Thank gwgMimsFlorida

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$5 - US$10
Cuisine
Cafe, British
Meals
Breakfast, Lunch
Restaurant features
Seating, Waitstaff
Good for
Child-friendly
Location and Contact Information
  • Address: 76 Monnow Street, Monmouth NP25 3EN, Wales (Formerly The Tea Room at La Piazza)
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Monmouthshire  >  Monmouth
  • Phone Number: +44 1600 716831
Description
Upstairs Downstairs Tearoom & Cafe is small but perfectly formed. Upstairs is like stepping back in time, elegantly furnished with panelled walls, Italian Leather chairs and stunning chandeliers. Waitress service and freshly made food and home made cakes add to the charm of this lovely Tea Room / Coffee shop and now downstairs, on the ground floor we have opened a more informal cafe with comfortable arm chairs and shabby chic tables & chairs but still beautifully decorated. Upstairs can be booked for anniversary Afternoon teas and special occasions. A little oasis in the heart of the pretty market town of Monmouth.

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?