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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast food, American
FEATURES
Takeout, Wheelchair Accessible, Seating
Reviews (30)
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28 results
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LanguageEnglish
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Reviewed 23 May 2023

i love kfc but every time i come to rosehill kfc it's the same thing, rude staff,not listening at the drive thru, and wrong order every time. i came and ordered a zinger crunch twister box and the worker at the drive thru was not...listening. is he deaf??? i then got my order and got an original tenders box and i told them to get my order right but they didn't help me. and when i asked for a refund, he closed the window at me. I might as well report to the head office of kfc! and i had to eat my wrong order and it was pink in the middle and i got sick for not noticing this. and the potato and gravy tasted expired and no spoon to eat. do i look like a monkey to eat with my hands for a piping hot gravy?? if whoever made my order and to the manger. go back to school. allright, go back to kindergarten. i dont think you will get a job at the most fancy restraunt because you will stuffed up the order. kfc, more like kfSHIT !!!More

Date of visit: April 2023
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Reviewed 14 April 2021 via mobile

We waited 15 minutes for a meal on Sunday afternoon and watched the numerous amount of order issues and corrective meals go out. Girl should not have been working didn’t want to be there. Never experienced a KFC so slow in my life won’t go...there againMore

Date of visit: April 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2020

so i got a popcorn chicken slab and when i ate it i spited it out because it was raw no joke no aplogly oh i had to pay not 1 not 2 not 3 not 4 but 5 times i had to pay so...shut it down how dare you did that i can see you cooked it i will never come back here again oh one more thing thanks for messing up my lunch !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!More

Date of visit: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2020 via mobile

Went to get takeaway Uber just eat drivers all crowded at counter loads people waiting no one moves from counter when you try to get food too many people in there . I had to tell people to move away so I could get my...food no wonder covid is spreading no social distancing in thereMore

Date of visit: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2020

good team one box 10/10 so kind staff order good good team come with frends i will come back i wish i can give a 10 star

Date of visit: December 2019
Helpful?
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Reviewed 27 January 2020

26 Jan ordered just eat ordered green sealed delivered mash potato and chips ordered were a soggy mess dont order them chases that you will not what you want. Refund told would 3 - 5Days while they take your money when ordering. Still charged full...price for delivery wnen half edibleMore

Date of visit: January 2020
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Reviewed 10 August 2019 via mobile

Visited this restaurant as it was close to our hotel, Staff are very slow with no urgency to take customer orders and we waited over thirty minutes for our meals which were not worth the wait, The chicken was just warm and really crunchy and...the store in general was very untidy , Eating elsewhere would be a better optionMore

Date of visit: August 2019
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Reviewed 13 January 2019 via mobile

Drive through service - very long wait (27 mins) from the time I placed my order until I went inside to ask for it. Really slow service. I did receive an ‘upsize’ for one of the drinks (from a can to 600ml) for my inconvenience.

Date of visit: January 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2018

We went on a busy night and were very surprised how fast the service was. Even though we ordered a pack the counter staff still offered us changeable options. Competitive prices and the food was fresh and hot. The seating area was clean and comfortable

Date of visit: November 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 June 2018

Junk food, fat over fried "food" serve to you, but being in western Sydney where there is next to nothing, got choice of having junk food or get hungry, I guess this is an option. But don't expect healthy food, good service....

Date of visit: June 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 March 2018 via mobile

Worst KFC that I have ever been in. Staff were very rude and not customer focused. Serving girl served the guy in front of me the wandered off. Came back and no "hello" just "what do you want". Placed order and waited and waited. Meanwhile...5-6 new customers were waiting at the counter. Three KFC guys looked at them then went back around the back. One customer left. Other customer heard to say " you wouldn't want to be in a hurry". Finally got my order and went to sit down outside. No drink with Zinger pack. Went back and spoke to girl. She said it's over there on bench. Thought she might pass it to me but no. Had to excuse myself through two lines of waiting customers. Very bad service.More

Date of visit: March 2018
Helpful?
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Reviewed 18 November 2017 via mobile

I just stopped there to buy something to eat. Inside, it is a very nice and calm place,there is something in there, You just like sitting there, while waiting for your order to come. Even the staff member who served me was very nice and...polite. The food was good.So overall, it is a good place to go sit and eat.More

Date of visit: July 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 April 2017

Found feather in my mouthful of chicken, told the young girl she said she was going to get the manager. Long and behold no manager showed, eventually I walked out and told the lovely young girl I will be doing a review about the customer...service your manager provided to me. (His name was something like Ivor.) so than you KFC Rosehill. My kids were grossed out about the feather, I did tell the it does come from a chicken you know!More

Date of visit: April 2017
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Reviewed 13 January 2017 via mobile

This restaurant is pretty bad. Several times they have been out of chicken. Another time they were all out of chips. ?? Not to mention the don't get your order right. It's so frustrating. If you go through the drive through at RoseHill KFC check...you are given enough food Before you drive off. 1 in 3 times they get it wrongMore

Date of visit: January 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 December 2016 via mobile

Chicken is usually dry. Overpriced for the quality. Did not like that u couldn't upsize your meal. Service is occasionally ok. Unfortunately i would not recommend. All that needs to be fixed is fresher food, priced accordingly (your customers deserve at least that) and the...ability to have a flexibility in your meals like up sizing or whatever it may be (i believe McDonalds accommodate the customer i would like to see this happen in kfc too)More

Date of visit: November 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KFC, Rosehill - Corner Hassall Street & James Ruse Dr - Restaurant Reviews, Phone Number & Photos - Tripadvisor