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Mcalisters Deli

Certificate of Excellence
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3784 Parkway, Pigeon Forge, TN 37863-3814
+1 865-908-9020
11:00 - 20:00
Open now
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Sun - Sat 11:00 - 20:00
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274 Reviews from our TripAdvisor Community

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Time of year
Showing 274: English reviews
Sylvester, West Virginia
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 2 days ago NEW

I love this place. I've been there several times and there is always good food and service. The chicken salad is delicious!

Thank SherryB72
Level Contributor
124 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 4 days ago NEW via mobile

This location is very busy for the lunch crowd. Our cashier was Kathy and she took care of our order very quickly. The Mcalisters Club was stacked with meat . The fruit looks really good but tasted blah . The club was $ 8.00 and it was really good. Clean store too !!

Thank Christine S
McMinnville, Tennessee
Level Contributor
51 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 1 week ago

We intended to eat at Texas Roadhouse, but with 2 hungry children and a crowd waiting outside in the chilly evening air, it just wasn't happening. Walked across the parking lot to McAlister's instead. Service was quick and friendly, food was delicious, and we were finished and on way back to car before some of that crowd ever made it... More 

Thank Kdrich
Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

I live nearby so, we have many choices in places to eat. People here are conditioned to believe Subway is a good sandwich or sub. Uh, no. The sandwiches at McAllisters have fresh, quality ingredients and they are HUGE. I usually have to take half home so you essentially get 2 meals. Well worth the cost. The menu has a... More 

Thank TnGirl37876
Amber C, Guest Relations Manager at Mcalisters Deli, responded to this review

Thank you for your review! We appreciate your comments and will share with the team! More 

Level Contributor
502 reviews
319 restaurant reviews
common_n_restaurant_reviews_1bd8 138 helpful votes
Reviewed 2 weeks ago via mobile

Fast fresh and best salads better than sit down restraunts. Love their sandwiches too never disappointed.

Thank Brent B
Pigeon Forge, Tennessee
Level Contributor
123 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago via mobile

I stop here about twice a month. The sweet chipoltle chicken is so good. Love their Mac n chz. Staff is generally friendly. Place is clean. Will return again and again.

Thank Samuel H
Asheville, North Carolina
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 March 2017

Messed up my order, unprofessional workers laughing and yelling at each other. No wonder he messed up my order with that loud worker bugging him/cracking jokes while he was preparing food. The most unprofessional McAllister's I have been to.

Thank Kimberly B
Amber C, Guest Relations Manager at Mcalisters Deli, responded to this review

Kimberly, thank you for your review. We really pride ourselves on our food and service and I would like to have a manager contact you to learn more about your experience and hopefully have you dine with us again. Please e-mail me with your contact information at guestsupport@peakrestaurants.com so we can make this right. More 

Valparaiso, Indiana
Level Contributor
6 reviews
4 restaurant reviews
Reviewed 16 March 2017 via mobile

McAlister's Deli is a favorite of mine. The food at this location was good; however, it's a very big turn off when you see the guys that are going to be cooking your food standing out front of the restaurant smoking as you are walking in. Yuck!

Thank SamSamLeigh
Amber C, Guest Relations Manager at Mcalisters Deli, responded to this review

Hello Sam. I am so sorry for your experience. We really want to make this up to you. Can you please send me your contact information to guestsupport@peakrestaurants.com so hopefully we can make this right? More 

Kodak, Tennessee
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 16 March 2017

We ate here while waiting for our booked time at Kryptology. Mcalisters is always clean and has great food. It's fresh food that you order at the counter but then is delivered to your table. The potions are great and they have some of the best sweet tea.

Thank Sandy D
Bloomington, Indiana
Level Contributor
68 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 14 March 2017

I love Mcalisters Deli, believe it or not I have a hard time finding really good tea. This one had fantastic tea! Also we bought kids meals for the first time and the kids loved them. My favorite food is the loaded baked potatoes and I am usually a little disappointed with the toppings, when you pay $8 for a... More 

Thank Deb M

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Soups, Delicatessen, Gluten Free Options
Lunch, Dinner
Restaurant features
Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Free Wifi
Good for
Groups, Child-friendly, Kids, Cheap Eats
Open Hours
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
Location and Contact Information
  • Address: 3784 Parkway, Pigeon Forge, TN 37863-3814
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-908-9020
Home of hand-crafted sandwiches, always fresh salads, giant stuffed spuds and our Famous Sweet Tea. It's always better to give. And at McAlister's, we give as much as we can, including free refills, big portions and big smiles. It's easy to be giving when you're a giver by nature. And we're givers. So as soon as you step through our doors, you can relax and expect to get a little more. Whether it's getting free refills on your sweet tea without ever leaving your seat or being served portions always a bit bigger than your appetite, giving you more of what you like is what we like to do. That's why you'll always be treated like an old friend and be greeted with a warm smile even if we just met.

Questions & Answers

Questions? Get answers from Mcalisters Deli staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?