My wife and I stopped here for dinner on a Friday night. Food was good. We received a large portion of the fajitas. They were great! I thought the value was appropriate for this type of chain. I will also say the dinner menu was...More
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I love Hard Rock Cafes! This one is no exception. I got the ribeye which was the best steak I’ve had in a while. We haven’t had a bad experience. Staff is always friendly and food is always good. Yes the menu is a little...More
Thanks so much for coming in to dine! We really appreciate our loyal fans!
Food was good. I thought it was over priced. Very comfy feeling and atmosphere was quiet. If it was a little cheaper I would probably go back.
Hi Travis! Thank you for the review. I know that some of our items are pricey, but I would be happy to suggest some wallet friendly items the next time you visit. Hope to see you again soon, Nandi
The hostess specifically sat us in Robert's area because he was so sweet. Robert sucked. He got orders wrong, didn't bring things that we asked for and then copped an attitude. He charged me for the second cup of coffee and the Norwegian Salmon was...More
Hi Neal, I am so very sorry. I will address this today with Robert and with the kitchen staff. Please let me know when you will be coming back, I would lover to meet you. Best, Nandi
I really like Hard Rock Cafe and have been to their restaurants in multiple places so I knew what to expect. The music is loud. The drinks are cold. The food and service are excellent. My only complaint about this restaurant was the fact that...More
Hi, I am sorry that you found our menu limiting. As a company we underwent a menu 'overhaul' to keep in line with the new federal caloric guidelines and some favorites were not on the revised version. If there is something from our older menus...More
The food here is definitely overpriced. The food was OK, nothing special. You are paying for the name of the restaurant only. There was little memorabilia on the walls, especially compared to other Hard Rock Cafes in Philadelphia, Pittsburgh, NYC. This would have been two...More
Hi Dawn, I am sorry that you were not happy with your visit. We have quite a bit of "memo", over 400 pieces, it may be because the ceilings are 17ft that the memo gets overshadowed. This Cafe design is more contemporary than the Cafe's...More
Service was fast, beer was cold and dinner was great! Easy to find! Added a new t-shirt to my Hard Rock collection.
Glad you had a good time! See you soon, Nandi
We have been to other Hard Rock Cafes in various states that were okay, but this particular location was terrible. We were eventually seated by a hostess after she and another male hostess ignored us while they chatted and gossiped, but once seated no one...More
Hi EmmyLou, I am so sorry that the staff ignored you. I am very concerned about the way you were treated. It looks like you were here on Saturday or Sunday. I would like to find out more about your visit. Please call me at...More
Hard Rock is always fun, we don't go that often because it is pricy. Hard Rock in Pigeon Forge is in a great location, next to the Titanic and Wonder Works.
Hi, Thanks for the nice review! We are analyzing our menu pricing for 2018 and hopefully we will be able to come up with something that is a little easier on the wallet. Have a good weekend, Nandi