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Certificate of Excellence
$$ - $$$
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1645 Parkway, Sevierville, TN 37862-2899
+1 865-429-1210
07:00 - 21:00
Closed now
See all hours
Sun 07:00 - 19:00
Mon - Sat 07:00 - 21:00
More Info
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85 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 84: English reviews
Dalton, Georgia
Level Contributor
77 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

This was kind of an odd one!! The lady who took our orders was impatient and rolled her eyes at us several times. The coffee was not up to the quality that I usually get at a Starbucks. Probably would not go back there.

Thank Gail C
Level Contributor
36 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 18 January 2017

We were in the Pigeon Forge area around Christmas, and I had a free drink from a buy one, get one free in the next week offer. We stopped by this Starbucks on our way out of town. I dropped my wife off at the door to run in and get my drink because there is very little parking in... More 

Thank Benjamin S
Sevierville, Tennessee
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 January 2017 via mobile

Stopped by last night to get a drink and buy several mugs as late Christmas gifts, when I didn't see the mugs I wanted I asked a staff did they still have them and she rudely told me "can't you see them over there?!?" I was shocked & embarrassed but walked over to where she pointed, when picking up two... More 

Thank ang8711
Level Contributor
75 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 2 January 2017 via mobile

I posted a review in August about this place being our coffee fix saving grace after bad experience at the one at Christmas tree lane. Anyways in August this was 5 stars hands down no doubt. However this December visit the lady working wasnt friendly at all and was not busy. My husband ordered after me and he wasn't pleased... More 

Thank kh32203
Myrtle Beach
Level Contributor
36 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 November 2016

This was our last splurge after a busy day. Service was quick and baristas were friendly. Drink orders were made perfectly.

Thank MBChemist
Nashville, Tennessee
Level Contributor
269 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 13 November 2016 via mobile

Good coffee. Friendly staff. Service was fast. Good to come and sit for sometime between shopping. Good location close to the entrance of the outlet mall.

Thank Ashraf H
Wabash, Indiana
Level Contributor
22 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 November 2016

The Barista's were laughing and paying no attention to patrons and after waiting a long time my wife had to approach counter again just to get them on her order . Very poor service for Starbuck's . They are only a coffee shop , after all . It is not very complicated .

Thank Watchdobby
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 October 2016 via mobile

Went in to get a couple drinks while my husband was shopping. There was no other customers in line or waiting for their drinks, but I still had to wait until I get noticed I was there. Then they were very "down to business." No apologies for waiting, or hellos. My drink was good, if not exactly as it usually... More 

Thank Kelsey B
Huntsville, Alabama
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 17 October 2016

The baristas were friendly and moved the busy lines along as quickly as they could. Unfortunately, the Mocha Latte was inconsistent all 3 days. I don't know the recipe, but the chocolate pump was very weak on each day. The cup was not filled up as it should have been and the whipped cream not applied at all had I... More 

Thank JLHCAH2016
Level Contributor
45 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

This is a must go stop when in the area. It's always clean and fast. Coffee is always fresh and hot. Sandwiches are good as well as pastries.

Thank zadear

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
07:00 - 19:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
Location and Contact Information
  • Address: 1645 Parkway, Sevierville, TN 37862-2899
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-429-1210

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?