We love our Starbucks! Jessica helped make this a great pit stop in our drive to Chicago. The first order the new employee got the drink wrong but they quickly remade it and had us on our way. Thanks
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Almost every time I have come to this Starbucks, they always find a way to mess up something up or forget something. I was waiting 15 minutes for my drink while other customers, that ordered after me, got their drinks. If you want good customer service or good quality anything, DO NOT COME TO THIS STARBUCKS.
I just left this Starbucks and will never go back. Very unfriendly woman named Brittani greeted me with "What can I get for you" at 9am in the morning. How about a "Good morning"?? No smiles, no nothing. It was as if I was an inconvenience. I specifically ordered a cafe vanilla latte with an extra shot of espresso and... More
I love a good Frappuccino hot or cold weather and they make the good Frappuccinos here I have friends that drink their coffee and teas and I have nobody that dislikes this Starbucks. The manager here and is really really sweet and most of the help is very friendly. They are constantly busy but very well staff to handle the... More
I go to this Starbucks all the time. By far this is the best one in Sevierville & pigeon forge. Always get my drinks right, very friendly, clean and fast. If your coming into town on vacation you hit this one first so stop here and enjoy there coffee while u set in traffic to get into pigeon forge or... More
I pretty much live here everyone knows me by name I love the atmosphere of the whole store very friendly staff I dont know anyone who can take an order better than Austin who already knows what I want before I get to him and Keith is very funny and upbeat he makes it very comfortable/happy place to be I... More
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