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3509 Tom Austin Hwy, Springfield, TN 37172-3941
+1 615-384-9611
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  • Excellent35%
  • Very good44%
  • Average14%
  • Poor7%
  • Terrible0%
Travellers talk about
“chicken” (6 reviews)
“fries” (3 reviews)
“salad” (5 reviews)
Restaurant Hours
Fast food
$$ - $$$
3509 Tom Austin Hwy, Springfield, TN 37172-3941
All Details
Write a ReviewReviews (14)
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1 - 10 of 14 reviews

Reviewed 9 September 2017

The last time we were in this Zaxby's, it was such a nice experience! The manager was there and was super friendly and helpful. She even called some of the customers by name. The restaurant was clean. The food tasted fresh. We had a great...More

Thank NashLove
Reviewed 18 January 2017 via mobile

Ask about their promotions like half off or kids eat free. Love tongue torch, chicken and their salads. You can get a great deal at Zaxbys if you ask. Friendly service.

Thank majorptn
Reviewed 7 November 2016

Super good meal from a fast food restaurant........ My hubby & I were pleasantly surprised when we walked in, it was very clean and cut as a button! Every table was cleaned and the service area for drinks, napkins etc. was spotless! Orders were taken...More

Thank natakatt4u2006
Reviewed 1 November 2016

As usual, Zaxbys is a great chicken meal. Fast service (though not overly friendly) and good value for the money.

Thank aaron m
Reviewed 29 August 2016 via mobile

Picked up lunch in drive through on Monday at noon. Ordered the little zalad and a sprite. Zalad was good but received almost no sprite at all as cup was almost all ice.

Thank Douglas H
Reviewed 8 August 2016 via mobile

The service has always been good at this location. It just seems to me that the chicken gets smaller and the portion size is less. And it seems like it is just this location.

Thank Jeffrey O
Reviewed 25 June 2016

I love everything here. The fried stuff tends to be a bit overly oily though. The chicken (not my fave food really) is great in the salad or on the sammiches. To me that is.

Thank RumblyTumTum
Reviewed 15 March 2016

Very good food and service was quick! This a smaller Zaxby's than others that I have eaten at.....and with that, I have to say that my only criticism was that there was an on-duty employee, apparently on her break, sitting curled up in a booth,...More

Thank Ken V
Reviewed 6 March 2016

I don't like chicken - but theirs is actually not bad. Love their house Zalads and their Zaxby sauce is very good. Friendly staff, hot food, a little pricey...but other than that great.

Thank Donna W
Reviewed 2 February 2016

Zaxbys has the best salads of anywhere I have ate in my life. They are a whole meal in themselves. There are several to choose from. My favorite is the Cobb salad. I introduced the Cobb salads to my mom and today. I was going...More

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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 3509 Tom Austin Hwy, Springfield, TN 37172-3941
  • Location: United States  >  Tennessee (TN)  >  Springfield
  • Phone Number: +1 615-384-9611
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