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Steak 'n Shake

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5020 Overton Ridge Blvd, Fort Worth, TX 76132-1918
+1 817-370-7057
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Level Contributor
8 reviews
5 restaurant reviews
2 of 5 bubbles Reviewed 15 February 2016 via mobile

It took us almost an hour and a half to get our orders and they didn't include my daughters order. The food was fine but not worth the wait.

Thank Roberta Y
Loveland, Colorado
Level Contributor
31 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 3 December 2015

We were in Steak and Shake on Overton Ridge in Fort Worth, Texas on December 2, 2015. We were seated. We waited 17 minutes, no one came to take our order. Two parties came in after us, they received their drink orders. We ended up walking out. The lady cashier handed us the mangers phone number. We called the number... More 

1 Thank Kimberly A
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 September 2015 via mobile

I lovvve steak n shake. And when i come hete I tolerate the bad management and slow service. But today, in order to avoid all that, I ordered and paid online, it was supposed to be ready in 15 minutes. I get there 5 min. Late, they haven't even started my order! They hand me a melted shake, no straws,... More 

Thank WompWomp28
Dallas, Texas
Level Contributor
53 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 20 July 2015

An hour and a half. The service was terrible and our waitstaff didn't seem to care. She chuckled when we complained. I don't know where the manager was. Tables weren't cleared. I enjoy their 50's grill atmosphere and menu. Yet not sure I will go to this location again. More than 90 minutes is ridiculous for a burger and fries... More 

Thank Linda K
Sugar Land, Texas
Level Contributor
68 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 18 May 2015

We read the not-so-glowing reviews, but came anyway because my husband wanted to try it. Most of the complaints centered around poor store maintenance and the sad lack of service. We walked in and were taken to a table quick enough. I called the employee back to wipe off my liberally salted side of the mini-booth. She brought a wet... More 

Thank SooSooSees
Fort Worth, Texas
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 20 April 2015

My Wife and two kiddos decided to give this place another chance. This place is widely known for slow service, but hey my four year son likes this place so we took a chance. This chance was short lived, as soon as we walked in we felt as if we had walked into a disaster zone. The place was a... More 

1 Thank Art B
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 26 February 2015 via mobile

The movie let out around midnight and we were looking for a good place with fast food. Most others were closed up. Noticed a line of cars & Stk & Shk..was surprised that they offered breakfast items from midnight till 11:00AM. My wife selected two bacon sliders which had great fluffy bread & I just stuck to a burger &... More 

Thank firetiger
Longview, Texas
Level Contributor
62 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 16 February 2015

My Wife and I stopped for a burger and fries to go . Other than ice cold pickles being in direct comtact with the meat , the food was okay . By the time we got our food back to the hotel , the meat was cold . A little time in the microwave cured that problem . The fries... More 

Thank Fred S
Knoxville, Tennessee
Level Contributor
982 reviews
641 restaurant reviews
common_n_restaurant_reviews_1bd8 256 helpful votes
2 of 5 bubbles Reviewed 15 November 2014 via mobile

We have went here twice now and both times have been very dissapointing. Service is horrible, the booths are dirty, glasses were filthy and cracked, water tasted horrible.. The french fries were cold and the burgers were just slapped together. I love Steak N Shake, just not this location.

1 Thank SmurfySmurfette80
Fort Worth, Texas
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 23 August 2014 via mobile

I really like this chain's food and this is the only one in this area. So I go but I am so disappointed all the time at the poor management. Sometimes takes forever to get seated and staff walks right by you. Staff uniforms are not clean. Today the floor was so dirty all over the place. Bathroom floor was... More 

Thank rafirondon

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Fort Worth, TX

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
American, Fast food
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating
Location and Contact Information
  • Address: 5020 Overton Ridge Blvd, Fort Worth, TX 76132-1918
  • Location: United States  >  Texas (TX)  >  Fort Worth
  • Phone Number: +1 817-370-7057
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?