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Chili's Grill & Bar

531 W Southwest Loop 323, Tyler, TX 75701-9406
+1 903-581-7813
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Overview
  • Excellent16%
  • Very good38%
  • Average28%
  • Poor9%
  • Terrible9%
3 weeks ago
“Excellent Service from Start to Finish”
5 weeks ago
“Not Impressed!”
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
American, Bar, Mexican, Southwestern, Barbecue, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
531 W Southwest Loop 323, Tyler, TX 75701-9406
All Details
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Reviews (42)
Traveller rating
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1 - 10 of 41 reviews

Reviewed 3 weeks ago

My family didn't experience the same issues as the other reviewers and we visited on a busy Sunday. As soon as we reached the door, the host had menus/kids menus ready and was opening the door for us. He asked our seat preferences and led...More

Thank wendyquest
Reviewed 5 weeks ago via mobile

Got a gift card for this restaurant, glad it wasn’t my money. Had the crispy chicken salad, tasted like it came from a premixed bag. My wife’s steak was tough and not very good. Our service wasn’t the best either, had to repeatedly ask for...More

Thank WildHaireHiking
Reviewed 15 September 2017

Most all Chili's have good and consistent foot. We love the salads, and grilled chicken. Great kid friendly place also.

Thank brgulfbreeze
Reviewed 17 March 2017 via mobile

The greeter was very rude. There were at least 4 empty booths but she said we were sitting at a table and walked off. 15 min. Later we were waiting for the table she was putting us at to be cleaned off. She took her...More

Thank Christi H
Reviewed 14 February 2017

Food is very good. Service was great. They have a very friendly staff. I have eaten there many times and have always been pleased. Being able to pay at the table is a plus.

Thank Fancyceleste
Reviewed 6 January 2017

I like to eat off of the two for twenty two menu. You get an appetizer to share and two entrees. I got the sirloin and my friend got the chicken fajitas. I was impressed with the quantity of food we received. Everything was great.

Thank notron11
Reviewed 5 January 2017

Placed a to-go order for an appetizer at the bar and waited for over an hour. Once I made it to my hotel and looked in my to-go box I could hardly believe my eyes. There was hardly anything in the box and I have...More

Thank dana1129
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 6 January 2017

We're very sorry to hear about the slow service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with...More

Reviewed 2 September 2016

I ordered off the 2 for 20 menu and got fajitas and steak. The steak was cooked just like I ordered it and came with black beans and skillet mashed potatoes (next time I'll get loaded mashed potatoes though bc these were just ok). The...More

Thank HungryMike817
Reviewed 28 June 2016

Typical chill's, but this one was not well kept. Trash under our table, floors were dirty, looked run down. Could use a good 'wash.'

Thank squirely13
Reviewed 18 May 2016

Excellent service in the bar during happy hour. I love their fajitas, and really most anything on their menu.

Thank harkins2016
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
American, Bar, Mexican, Southwestern, Barbecue, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly, Bar Scene, Groups
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 531 W Southwest Loop 323, Tyler, TX 75701-9406
  • Location: United States  >  Texas (TX)  >  Tyler
  • Phone Number: +1 903-581-7813
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