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The Cheesecake Factory

11778 Fair Oaks Shopping Ctr, Fairfax, VA 22033
+1 703-273-6600
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Overview
  • Excellent34%
  • Very good43%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“cheesecake” (112 reviews)
“salad” (33 reviews)
“chicken” (18 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
11778 Fair Oaks Shopping Ctr, Fairfax, VA 22033
All Details
Write a ReviewReviews (387)
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1 - 10 of 369 reviews

Reviewed 1 week ago via mobile

This was my family’s first time eating at The Cheesecake Factory, I really never knew they offered more than dessert as there is not a restaurant near my home. I try to order healthy menu items and appreciated the skinnylicous menu options. I had the...More

Thank Michael M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Michael, thank you for your feedback. We are sorry to hear about your meal! Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are still dining with us. We are...More

Reviewed 1 week ago via mobile

Enjoyed all the options of cheesecake. Never disappointed. Huge selection of meal options. Love the skinny menu choices! Wish the lighting was a little brighter.

Thank shimmygirl
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review! We're so glad to hear you enjoyed our menu and cheesecake options! We can't wait for your next visit!

Reviewed 3 weeks ago via mobile

We had an early dinner here. I explained to our server that I had severe food allergies, and she took good care of us! I had a quesadilla appetizer as my main course and it was huge! I ended up taking most of it back...More

Thank RhondaP13
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thanks for your review! We're glad you enjoyed the food and service you received during this visit. We hope to see you back soon!

Reviewed 21 August 2018 via mobile

If you’re considering a meal at Cheesecake Factory just stop and spare yourself the disappointment. Service is slow and waiters are inattentive. I joined a friend with my two kids for lunch on a weekday. I asked for the Asian Chicken salad (skinny) with a...More

Thank FineTasteTravel
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 August 2018

Hello. We are very sorry for this experience with our staff! We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed 21 August 2018 via mobile

Visited on a Saturday evening and it was crazy busy, but we managed to get seated in about 20/25 mins. The waiting staff were pleasant and the food came put surprisingly quickly for how busy they were. It has a good vibe in the shopping...More

Thank Funinthesun123456789
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 24 August 2018

We are so sorry to hear that you were not fully satisfied with your visit! We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is...More

Reviewed 23 July 2018 via mobile

Repeat night out with friends all of which drive at least an hour to get here. Great night spent with friends eating great food. I think we tried all the cheesecakes available.

Thank Twennerrn2
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 July 2018

Thank you so much for this review, we're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 23 July 2018 via mobile

I have been going to this Cheesecake Factory with family and friends for long time . Most staff are friendly and helpful it is very crowded in the evening especially weekends . It has huge dinning areas What I like about is that it has...More

Thank wedad1
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 July 2018

Thank you for your review. We're glad to hear that you have enjoyed your experiences with us and we look forward to your next visit!

Reviewed 23 July 2018 via mobile

On our family visit we thought that the service was above-average and the there was a large selection of different types of cheesecakes. The classic strawberry cheesecake is still my favorite selection. The cheesecake prices are high but it's a good splurge.

Thank 72VWowner
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 July 2018

Thanks for your review! We're glad you enjoyed the service you received during this visit. We hope to see you back soon!

Reviewed 23 July 2018

I love their cheesecake! I don’t think you can go wrong with any of the flavors, but my favorite is S’mores. Their meals are also very good with large portions. I enjoy their white chili. The only problem with eating a meal there is that...More

Thank FecFam
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 July 2018

Thank you for your review. We're so happy to hear that you enjoy our cheesecake! We hope to see you back soon!

Reviewed 9 July 2018

I like the Cheesecake Factory because it is spacious and friendly at the same time for meeting up with friends and having a fun meal

Thank Kathleen E
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 July 2018

Hi Kathleen. Thank you for your review. We're glad to hear you enjoyed your experience and we look forward to your next visit!

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Ask a question
Questions & Answers
Sarah G
27 August 2018|
AnswerShow all 3 answers
Response from Funinthesun123456789 | Reviewed this property |
You should review the menu and ask them specifically to make sure
0
Votes
Nathan S
23 June 2016|
AnswerShow all 2 answers
Response from TCF_Guest_Services | Property representative |
Thank you for your question! We welcome service animals in all our restaurants. Sorry, no other pets allowed.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 11778 Fair Oaks Shopping Ctr, Fairfax, VA 22033
  • Location: United States  >  Virginia (VA)  >  Fairfax
  • Phone Number: +1 703-273-6600
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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