We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
11831 Jefferson Ave, Newport News, VA 23606-2505
+1 757-591-8800
10:00 - 21:00
Closed now
See all hours
Sun 10:00 - 20:00
Mon - Sat 10:00 - 21:00
More Info
Add Photo Write a Review

15 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 15: English reviews
Norfolk, Virginia
Level Contributor
622 reviews
416 restaurant reviews
common_n_restaurant_reviews_1bd8 179 helpful votes
Reviewed 8 March 2017 via mobile

I haven't been to this chain in years. I forgot how good the sandwiches are. Always liked the bread and that sandwiches were stacked high. Liked to the deli like drink offerings especially their Stewart sodas including diet versions of Root Beer and Orange. It hasn't changed much. All sandwiches are delivered to your table. The dining room is light... More 

Thank Robert B
Yorktown, Virginia
Level Contributor
106 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 5 December 2016

This Schlotzsky's location never seems to be that busy. I like the healthier menu options they have added. It's a great place to stop and get a sandwich if you are in a hurry to pick up a decent lunch.

Thank Maureen721
Beltsville, Maryland
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

Just riding through the area looking for a good lunch spot while on a trip to VA.. Noticed this restaurant and thought I'd give it a try. And YES, they had Reuben sandwich...my fave..YEA. the ordering service was cordial and quick...and the sandwich came quickly n nice and Hot. I had placed a To-Go order but decided to dig-in before... More 

Thank sym4302016
Level Contributor
6 reviews
3 restaurant reviews
Reviewed 14 August 2016

Hadn't been to a Schlotzsky's in years. It was better than we remembered! This location is right in the heart of all sorts of shops so it was perfect for our trip.

Thank Rick234
Williamsburg, Virginia
Level Contributor
88 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 6 August 2016

I was pleasantly surprised that my pastrami sandwich exceeded expectations. Schlotzsky's provided a very good portion of lean pastrami and the right amount of mustard, all on fresh dark rye bread. Service and cleanliness were above average. Good place to go for a sandwich!

Thank dave809
Newport News, VA
Level Contributor
204 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
Reviewed 19 June 2016

Schlotzsky's has unique sandwiches on their own baked breads. I always get the fiesta chicken sandwich with the jalapeno bread. It is so good. They also have an assortment of bottled beer. The small covered outdoor patio is nice on a warm spring day.

Thank KRB21
Williamsburg, Virginia
Level Contributor
248 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 13 November 2015

Having eaten in several Schlotzsky's in various citys, the Newport News location is among the best. The staff is friendly & helpful, the restaurant is clean and the food is ready quickly. The menu is similar to other locations. The soups seem better than other locations and the number of choices is larger. Salads are fresh.

Thank GWR757
Williamsburg, Virginia
Level Contributor
91 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 14 August 2015 via mobile

A dirty rundown store should have been a clue to turn around and leave, but we stopped bc a fussy child needed a break from the car seat. Staff was rude to the point of almost refusing a second cup for the second value meal ordered, stating my husband had taken it to the table already (when he hadn't ).... More 

Thank nielmala
Yorktown, Virginia
Level Contributor
297 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 27 May 2015

Clean restaurant. Colorful food. Fast turn around for lunch if you're in a hurry. Soups, salads, sandwiches, beverage bar.

Thank Patricia B
Level Contributor
69 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 18 November 2014

The food was great and the staff was really helpful and friendly BUT you pay more for less, not good. Wouldn't think twice in returning if you got more for what you pay.

Thank UNSEEN01

Travellers who viewed Schlotzsky's also viewed


Been to Schlotzsky's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Fast food, American
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Good for
Cheap Eats
Open Hours
10:00 - 20:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
Location and Contact Information
  • Address: 11831 Jefferson Ave, Newport News, VA 23606-2505
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-591-8800

Questions & Answers

Questions? Get answers from Schlotzsky's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?