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3013 West Clearwater Avenue, Kennewick, WA
+1 509-783-8998
11:00 - 22:00
Open now
See all hours
Sun - Sat 11:00 - 22:00
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23 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 23: English reviews
Walla Walla, Washington
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

We like Shang Hai mainly because of the price/amount of food ratio, and the Hot and Sour soup. There is always plenty to take home, or if we are on a tight budget, we order the 'special' which never changes: Almond chicken, subgum, rice, and egg roll. Egg rolls are huge and greasy...but what the heck is wrong with that?... More 

Thank Angel C
Kennewick, Washington
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 weeks ago

If you haven't been here, you HAVE to try the sesame chicken, the house chow mein, and definitely their crab puffs. I love their hot and spicy soup as well, but I need a healthy portion of saltines in my soup to cut the spice because it's just a little too hot for me. The waitresses, especially Sandy will remember... More 

Thank Wan2G0
2 reviews
4 of 5 bubbles Reviewed 29 December 2016

My wife and I have been eating at this place for nearly ten years now. It's, overall, probably the best Chinese Restaurant in the Tri-Cities. Their food runs from 'excellent' down to 'good' - mostly depending on who is cooking. Service is generally good-to-very-good, mostly depending on how busy the place is. It's often quite busy with repeat clientele. Once... More 

Thank Jim L
Richland, Washington
Level Contributor
57 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed 23 June 2016

... I will never understand. Based on the rating, I took a friend to lunch. I generally pick winners when it comes to choosing restaurants, but I wouldn't blame my friend for never trusting me, again. The overall atmosphere was depressing with blinded windows that could have let light in (but probably would reveal more than anyone wants to know)... More 

Thank SDH_2_8
Level Contributor
254 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 17 March 2016 via mobile

Nice place with lots of seating very good spicy soup plates are always very full very good Chinese food prices are decent or standard for town not a bad deal when taking out a family you can definitely get a few less plates and share if you're by yourself you're probably going to take something home stop in and have... More 

Thank Clouserge
Hagerstown, Maryland
Level Contributor
31 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 September 2015

This is my mother's favorite and we take her out, to eat here, each time we visit. It's always busy with the locals because the food is good, priced right and there is always some to take home.

Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 29 May 2015

this place is really good, only reason i gave a 3 star is my food took a while to arrive. But other team memebers told me this has never happened before, must be due to the busy weekend. anyway i will come back again without a doubt.

Thank Elle R
Coeur d'Alene, Idaho
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 9 March 2015

They were over seating people with 1 or 2 waitresses, it took over 30 minutes to get our food, they forgot our hot tea completely, and as we were getting the kids ready to leave, they were already trying to seat someone at our table. All that for some mediocre Chinese food... We won't go back.

Thank J'nene M
Everett, Washington
Level Contributor
33 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 5 March 2015

We went there expecting really good food. What we got was ok Chinese food. The Best was the barbequed pork, which was made there. However I felt that the wait staff was unhappy and upset, making service less than optimal.

Thank MishaD65
Level Contributor
7 reviews
5 restaurant reviews
3 of 5 bubbles Reviewed 10 February 2015

This restaurant was clean and the service was adequate. The Spring Rolls were the best I have eaten anywhere. We are vegetarians which shouldn't be too difficult for a Chinese restaurant. However the Chow Mein had LOTS of noodles but few vegetables. We were able to order our food without MSG as long as we didn't have gravy on our... More 

Thank Kathy S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    3 of 5 bubbles
Chinese, Asian
Lunch, Dinner
Restaurant features
Takeout, Seating
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 3013 West Clearwater Avenue, Kennewick, WA
  • Location: United States  >  Washington (WA)  >  Tri-Cities  >  Kennewick
  • Phone Number: +1 509-783-8998

Questions & Answers

Questions? Get answers from Shang Hi staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?