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The Emerald

$$ - $$$
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1140 North Grand Avenue, Pullman, WA 99163
+1 509-334-5427
10:30 - 22:30
Open now
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Sun - Sat 10:30 - 22:30
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20 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 20: English reviews
1 review
1 of 5 bubbles Reviewed 28 December 2016

The service there was the most terrible among all the Chinese restaurants. And the carry out was totally different from what eat in

Thank Kenson X
Orting, Washington
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 7 November 2016 via mobile

The service was terrible. Very rude and slow. The food was the worst that I have had. Save your money and drive on by.

Thank The_Duck10
Ogden, United States
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 September 2015

Very good Chinese food. Fast service. Very attentive staff. Not sure why there are some bad reviews on the resturant Our family always go here when we want Chinese food.

Thank Bonnie V
Pullman, Washington
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 27 August 2015

We've been eating at the Emerald for years and years and years. There are a number of Chinese restaurants in Pullman - all are good, but the Emerald is our favorite. Great food - especially take-out. Good service. Friendly staff. Yes, the decor is dated, but who cares? Their "Special" chow mein is to die for, as is the Beef... More 

Thank CantWaitToLeave033
Level Contributor
34 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 21 July 2015

First, service was average. But the food, yuck. Cream cheese wontons tasted spoiled. Had almond chicken and sweet and sour pork, both covered in thick black sauces. Chow mien had NO flavor at all, their version of fried rice was just white rice with a bit of egg cooked in it. Seriously the food here was not in the least... More 

Thank Mogambi
Pullman, Washington
Level Contributor
68 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed 9 May 2015

First of all, I'm not Chinese, but I love Chinese food and we often try Chinese restaurants, but this restaurant was the worst ever. Here's why. The food was just ok, nothing special, nothing that would prompt us to go back there. If it was only for food, I would've gave it a 3 star. But here's my worst experience... More 

Thank Vita n
KIrkland, United States
Level Contributor
72 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 19 April 2015

We used to love coming and gorging ourselves, because they used to have the BEST Almond Chicken with a light creamy sauce and mile high Chow Mein. But since Tony is no longer owner, the food and portions are very disappointing! We will have to try another Chinese Restaurant, because we won't be back any time soon.

Thank Paula N
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 6 March 2015 via mobile

What i missed. The restaurant was very busy and the service was very good. But the combo plate I ordered was not enjoyable. Both entrees used the same breaded, overcooked, tough, deep fried chicken covered in non inspiring sauces. I noticed others in the restaraunt ordered entrees which looked much more appealing. The service was prompt and staff very friendly.

1 Thank Joseph S
Pullman, Washington
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 18 February 2015

We always enjoy dining at The Emerald. The food arrives quickly, piping hot, and can be customized to your tastes. Portions are generous. The menu is primarily Asian food, but other items are also available. Diners usually include both Asian and non-Asian customers. We especially like their sweet and sour items.

Thank davidkI8202PI
Moscow, Idaho
Level Contributor
84 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

This is one of the best Chinese restaurants I have been to in all of my travels. Very friendly staff and very clean, quiet establishment. Food is perfect. Our wedding party dined here with excellent reviews from everyone in attendance.

Thank BrendaH3

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    2.5 of 5 bubbles
Chinese, Asian
Lunch, Dinner
Restaurant features
Takeout, Seating
Open Hours
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
Location and Contact Information
  • Address: 1140 North Grand Avenue, Pullman, WA 99163
  • Location: United States  >  Washington (WA)  >  Pullman
  • Phone Number: +1 509-334-5427

Questions & Answers

Questions? Get answers from The Emerald staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?