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308 Galleria Plz, Beckley, WV
+1 304-256-6429
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Level Contributor
41 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 8 January 2017 via mobile

Traveling through West Virginia on a cold January day. Stopped at Starbucks for something hot to drink. Didn't want coffee so I ordered a hot chocolate. It was good and hit the spot. Unfortunately the server lotion was on my cup. All I could smell was the sweet smell of of her perfumed lotion instead of the hot chocolate. Thought... More 

Helpful?
Thank Fred B
MARKHAM
Level Contributor
660 reviews
452 restaurant reviews
common_n_restaurant_reviews_1bd8 550 helpful votes
Reviewed 23 December 2016

The staff are sullen. The coffee terrible - the latte and cappuccino were prepared exactly the same way (far too much milk). There are no "short" coffees - the operator - HMS Host - unilaterally supersizes to tall, and the barista - Donna - said "this is NOT a Starbucks, you can't have a short".

Helpful?
Thank GeorgeFMarkhamON
Level Contributor
23 reviews
17 restaurant reviews
Reviewed 4 August 2016 via mobile

This Starbucks always has a very friendly staff! The coffee here is however hit or miss depending on who's working the bar at the time. Over all I love this place.

Helpful?
Thank Liz B
Beckley, West Virginia
Level Contributor
88 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 6 June 2016 via mobile

Love this location, seems like they've had quite a bit of turnover in employees lately which is unfortunate. After coming here for years and knowing everyone and everyone knowing me and my drinks it's sad to see so many familiar faces gone. The new employees seem to be catching on quickly even though some drinks are less than perfect but... More 

Helpful?
Thank RoamingMountaineer
Morehead, Kentucky, United States
Level Contributor
160 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 28 March 2016

Got the caramel frozen latte on the advice of my daughter and it was great! There is always a waiting line but it's worth the wait for good quality product.

Helpful?
Thank Murvil An Lucia M
Beckley, West Virginia
Level Contributor
137 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 27 October 2015

Same ol Starbucks but slower service, not having been there for a while I went back and forgot that it's the same ol over priced coffee which lost its zest the bigger the chain got.

Helpful?
Thank daveandgloria
Dunnellon, Florida
Level Contributor
216 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
Reviewed 21 October 2015

i find starbucks overpriced and for yuppies. if i'm in the mood for a latte, hot or iced, and there is no dunkin around, i will go to a starbucks. just saying....

Helpful?
Thank Terrifurniss
Lester, West Virginia
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 September 2015

I think they use too much ice in an iced drink but otherwise, its decent coffee. The drive through is quick and the staff is usually very nice.

Helpful?
Thank Sally F
Lynchburg, Virginia
Level Contributor
350 reviews
213 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
Reviewed 11 July 2015 via mobile

Wanted to get some coffee and saw a Starbucks sign on I-64. After I committed I saw it was a 3.3 mile trip through town - a little farther than I would have liked. The store is in a nice shopping center.

Helpful?
Thank William B
Level Contributor
43 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 26 May 2015

I don't think this is a proper Starbucks location, it's a concession. They don't have La Boulange pastries, the croissant and chocolate croissant we got were stale and the baristas didn't offer to warm anything up. Lattes were bad, even for Starbucks. Better to find a Dunkin' and save your money.

Helpful?
Thank bakerash

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Cafe, American
Restaurant features
Takeout, Wheelchair Accessible
Location and Contact Information
  • Address: 308 Galleria Plz, Beckley, WV
  • Location: United States  >  West Virginia (WV)  >  Beckley
  • Phone Number: +1 304-256-6429

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?