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Ginza Japanese Steakhouse

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91 Saratoga Dr, Charles Town, WV 25414-4932
+1 304-728-9888
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun 12:00 - 21:30
Mon - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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78 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 78: English reviews
1 review
1 of 5 bubbles Reviewed 6 days ago NEW via mobile

I'm usually not one to complain. However, the service was terrible. They messed up our orders several times and didn't seem very professional. I'm not sure if they actually spoke good enough English or if this is to create an illusion for the customers, but they didn't seem to speak much English and ended up messing up the orders.

Helpful?
Thank quincy l
Dubai, United Arab Emirates
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

As I used to live in Dubai, I was used to enjoying a variety of Sushi at different restaurants. As this is the only sushi in town, I was relieved that it offered a great variety of delicious Japanese delicacies. Their hibachi is great, the chefs have a good sense of humour and ensure the meal preparation is entertaining for... More 

Helpful?
Thank Stacie J
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I've gotten takeout several times, and had the hibachi dinner with a big group. My experiences were above average, and the sushi is excellent. Staff members have come off as "brusk", but that's just my opinion, and wouldn't personally prevent me from going back.

Helpful?
Thank Rainbowoman
Ranson, West Virginia
Level Contributor
5 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 14 December 2016 via mobile

Alot of fun.... Great Food ( soup, salad, teriyaki chicken, fried rice & vegetables ) and the service was excellent.

Helpful?
Thank Christine W
Charles Town, West Virginia
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 7 December 2016

We have enjoyed Ginza for years. The food is very good whether you are having sushi or hibachi. They have all of standard sushi rolls plus some very imaginative, and delicious creations. If you are a little adventurous, be sure to look on the board at the sushi bar for the latest special rolls.

Helpful?
Thank tjauction
Harpers Ferry, West Virginia
Level Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 December 2016

Average - but good - not many sushi places around so maybe that's why they are not doing anything special to make you want to come back.... We go back because there is no where else to go.. For know anyway.

Helpful?
Thank golfer112861
Level Contributor
5 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 21 November 2016 via mobile

When i called to place an order. The lady taking my order seemed to not understand what i can only describe as the simplest english i could muster. The order was delivered about 30 minutes later. The Udon which I didn't see on their menu looks like a cross between hot and sour soup with some non udon noodle thrown... More 

Helpful?
Thank Kun Y
Wardensville, West Virginia
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 November 2016

This was our first time eating here and we had a wonderful meal. Went on a Thursday night so was seated immediately. We were waited on quickly and all our questions were answered regarding menu selections. We did not eat at the grill but was able to order from the grill menu. Everything was so good. Sushi was excellent and... More 

Helpful?
Thank WVHomeChef
Harpers Ferry, West Virginia
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 November 2016

We are locals, come here 2 or 3 times a year for special occasions. Always satisfied with it all. Fast cooking right in front of the table, witty chatter, rare mistakes when dealing with big groups and lots of smiles by the staff. The food is awesome.

Helpful?
Thank jennlzk62
Kansas City, Missouri
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 October 2016

We were recommended this restaurant by our hotel. It was very quiet on a Tuesday. We were seated immediately at the grill next to two delightful young fellows. The chef was full of flair and fun and the steak and shrimp were delicious. So were the vegetables and rice. And the soup they had as a starter.

Helpful?
Thank Ogslayor

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Japanese, Sushi, Asian, Steakhouse
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Reservations, Full Bar
Good for
Child-friendly, Groups
Open Hours
Sunday
12:00 - 21:30
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 91 Saratoga Dr, Charles Town, WV 25414-4932
  • Location: United States  >  West Virginia (WV)  >  Charles Town
  • Phone Number: +1 304-728-9888

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ginza Japanese Steakhouse and other visitors
2 questions
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1 month ago

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Questions? Get answers from Ginza Japanese Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?