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Texas Steakhouse & Saloon

103 Alex Ln, Charleston, WV 25304-2971
+1 304-925-7258
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Overview
  • Excellent13%
  • Very good22%
  • Average25%
  • Poor20%
  • Terrible18%
9 Mar 2017
“Great Food, Nice Beer Selection, Slow Service”
15 Oct 2016
“Very close to our motel.”
Closed Now
All hours
CUISINES
American, Steakhouse, Bar, Pub
PRICE
$$ - $$$
DETAILS
103 Alex Ln, Charleston, WV 25304-2971
Service
Food
Value
Atmosphere
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Reviews (80)
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1 - 10 of 80 reviews

Reviewed 1 week ago

We had a 2/$22 special that had an appetizer, 2 steaks with 2 sides. Great service and great taste. Highly recommend

Thank Denise M
Reviewed 2 weeks ago

We entered an empty lobby and had to look for someone to show us to a table. We were seated and placed our order, 10 minutes later our server comes by and says we usually have bread but someone forgot to set the timer on...More

Thank GeorgefromFL
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 11 April 2017 via mobile

Stopped for lunch and ordered 2 salads & bowl of chili. 45 min later we were told it would only be a few more minutes. The salmon on the one salad was dry & very fishy tasting. Chili was luke warm. We will not be...More

Thank Den-Kay2
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 10 March 2017

I visited the restaurant around 6:30pm on a Thursday evening, and when I went in and put my name on the waiting list, I was told there was a 40-minute wait. So I asked if the place serves food at the bar and was told...More

Thank Paul K
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 21 January 2017 via mobile

Steak was tough, received salad literally one minute before the entree as our server stood around and did nothing. Server had no personality and appeared to hate her job and was moving in slow motion. I guess an empty parking lot at 1:30 on a...More

Thank Bill P
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 15 January 2017

It should be a fair warning when you walk into a steakhouse and you don't smell any steak. My steak was tough, gristley, and bland. Sides were no better. Just drive a bit further north and find a better place.More

Thank Danny C
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 23 October 2016 via mobile

Wish i could give it less than 1 star!!! We stopped here on our way home from NC to Ohio. I wish we would have waited longer to stop!!! Food was cold, we did not get our food all.at once. One of my.kids had to...More

Thank Hageiser
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 15 October 2016

Restaurant was very close to motel so we were able to take advantage of a 10% discount. Steak was a little tough but had a good flavor. Casual atmosphere and good prices.

Thank EleanorandHenry
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize that your steak was tough. I will use your comments as a training tool to improve. We hope to see you soon.

Reviewed 11 October 2016 via mobile

We had a Ribeye and Babyback ribs. Ribs were falling off the bone and very tasty. The steak was good (but not perfect ) however the fries were rather warm then hot. Dissapointing was that the servers already started to clean up the restaurant whilst...More

Thank Dirk B
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 7 October 2016

Stayed at the Holiday Inn Express and this restaurant was within walking distance so we tried it and glad we did. Was greeted almost immediately by our server and drinks within a few minutes. Wife had a chicken dish and I had the barbeque combo...More

Thank Kevin5104
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your kind comments. We hope to see you soon.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$20
Cuisine
American, Steakhouse, Bar, Pub
Meals
Lunch, Drinks, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 103 Alex Ln, Charleston, WV 25304-2971
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-925-7258
  • E-mail
Description
Texas Steakhouse & Saloon is a casual dining Steakhouse. Our menu is full of appetizing items with an emphasis on steaks. We also have award winning ribs, fresh seafood & chicken, as well as a variety of garden fresh salads, appetizers & homemade desserts. We pride ourselves in serving a great meal with value & variety in a family friendly environment. Dine In - Take Out - Catering