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Red Lobster

101 Cross Terrace Blvd, Charleston, WV 25309-9461
+1 304-746-0744
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  • Excellent48%
  • Very good20%
  • Average14%
  • Poor11%
  • Terrible7%
Travellers talk about
“lobster” (7 reviews)
“fries” (4 reviews)
“bread” (3 reviews)
Open Now
11:00 AM - 10:00 PM Hours
American, Seafood
$$ - $$$
101 Cross Terrace Blvd, Charleston, WV 25309-9461
All Details
Write a ReviewReviews (68)
Traveller rating
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1 - 10 of 67 reviews

Reviewed 8 June 2018

Normally one of our favorite places to dine. Not sure what's going on there but we experienced a very lousy evening yesterday. Upon arrival we ordered adult beverages. After several minutes I caught the servers attention and asked about our drinks. She indicated that the...More

Thank remandslm
Reviewed 21 May 2018 via mobile

My son and I enjoy the Ultimate Feast but the experience was not great. The restaurant was half empty this Wednesday in May but had to wait 25 minutes to be seated. If this is the way we will have to celebrate special occasions, we...More

Thank Dean D
Reviewed 16 May 2018 via mobile

Debbie took great care of us and our lunch was delicious. Fresh salad and shrimp linguine hit the spot

Thank Bradford C
Clawde L, Owner at Red Lobster, responded to this reviewResponded 2 June 2018

Hi, Bradford C. Thank you for visiting and giving our Charleston Red Lobster 5 stars! We're happy to hear you were well taken care of and we'll ensure it's passed along to our team! We're looking forward to serving you again, soon.

Reviewed 16 March 2018 via mobile

My experience started off waiting 10 minutes to be seated for lunch. Not normally a bad wait except the place was only at 20% capacity and I swear he made me stand there "just because". The waitress was very good and attentive. The seafood platter...More

Thank Scott A
Clawde L, Owner at Red Lobster, responded to this reviewResponded 29 March 2018

Hi Scott, we’re sorry to learn about your disappointing experience at our Charleston Red Lobster restaurant and we’d like a chance to make it better. Would you be able to give us a call at 800-562-7837; Monday–Friday from 10:00AM to 1:00PM, and 2:00PM to 5:00PM...More

Reviewed 26 February 2018

My wife and I went again after waiting about five months and again it was horrible. Our wait time was 25 to 35 minutes and we waited approximately fifty minutes, during which time we sat at the bar and paid almost $11.00 for two beers....More

Thank pblewis52
Reviewed 11 February 2018

Delicious food, the waiter was friendly, courteous and quick . The atmosphere was relaxing and soothing. The lobster was excellent and the shrimp cocktail the best ever! I am ready to go again!

Thank Y5260WOelaineh
Reviewed 9 January 2018 via mobile

My son and I went for a birthday lunch and our waitress, Crystal, was awesome! She made sure we had everything we needed and our food was very good. Our experience here was outstanding I am thankful that we had such great service and food....More

Thank truman111
Reviewed 1 November 2017

My wife and I have dined at the Charleston red lobster since it was located downtown next to the mall. Food has been getting worse ever since the move. The last time we ate there the crab legs were over cooked and rubbery and cold...More

Thank Popparod
Reviewed 11 September 2017

We had went here for our anniversary and the restaurant had ran out of fish. I also took my children here one time and after 20 minutes we were still not waited on. I told a passing waitress what had happened and even though it...More

1  Thank blackriverwoman
Reviewed 23 July 2017

The service was horrible, the wait for our appetizers was absolutely ridiculous. The server/ waiter only came around a few times. The food was very poor in quality, my food was COLD when I FINALLY (after 1 hour of waiting) got my dinner. The food...More

2  Thank Sailor W
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Child-friendly, Kids
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 101 Cross Terrace Blvd, Charleston, WV 25309-9461
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-746-0744
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