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Outback Steakhouse

1062 Charleston Town Ctr, Charleston, WV 25389-0004
+1 304-345-0440
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  • Excellent19%
  • Very good30%
  • Average27%
  • Poor13%
  • Terrible11%
Travellers talk about
“salmon” (5 reviews)
“soup” (2 reviews)
Closed Now
All hours
American, Steakhouse, Vegetarian Friendly
$$ - $$$
1062 Charleston Town Ctr, Charleston, WV 25389-0004
All Details
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Reviews (122)
Traveller rating
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1 - 10 of 122 reviews

Reviewed 1 week ago via mobile

Had the potato soup. Was kinda thin and not many potatoes. Also had chicken tacos. Again..so-so. I liked the shells but inside was kinda dry. Hubby had chopped steak and enjoyed it.

Thank Julie L
Reviewed 13 September 2017

Have been going to this place for years. The food and service is good every time. Prices are reasonable. Place is clean.

Thank blackriverwoman
Reviewed 28 August 2017

The food was good but the service was rubbish !! Samantha our server brought the bread and butter out. There was three adults on our table but she only brought two plates out and NO cutlery. Our steaks were served and again we had NO...More

Reviewed 27 August 2017 via mobile

Good atmosphere and very good side salads. My salmon was decent, but they forgot the vegetables. My wife's hamburger, ordered medium was definitely dry. Most outbacks I find to be just mediocre these days. Give them 3.5 stars.

Thank bsorge
Reviewed 25 August 2017

Four years ago, we stopped in this Outback on a cross country trip. The experience was so awful, we have never returned, until this stop in Charleston, we decided to give them another try. The service was outstanding, very cheerful and helpful. My ribeye came...More

Thank ARuse
Reviewed 5 August 2017

There was quite a bit not to like about our visit to outback tonight--the strange refusal to give us silverware even after had asked twice, forcing my son to go on a scavenger hunt for same from other tables after the salads had arrived and...More

1  Thank neuroshrink
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 10 August 2017

This isn't how things should be. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Charleston, WV". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse

Reviewed 10 July 2017

Food was good the last time that we ate there however, service was, let's just say, less than satisfactory.

Thank robin176
Reviewed 22 June 2017 via mobile

Great location downtown service was slow considering number customers in restaurant. Food was good portions but bland. Had a pleasant server and cost is respectable. Wife had crab cakes must had a shift change,first one's were tasty, other didn't touch after small taste. Server or...More

Thank tarheel919
Reviewed 22 June 2017 via mobile

My co-workers and I stopped in for lunch after a 5 hr. car ride and we each used the rest room. All of us had the same assessment and reaction. Raw Sewage Smell! You smelled it when you were walking up to the bathroom doors...More

Thank Richard S
OutbackGuestServices, Guest Relations Manager at Outback Steakhouse, responded to this reviewResponded 11 July 2017

Hello Richard, This is very concerning for us as well. We appreciate you bringing this to our attention. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Charleston, WV"....More

Reviewed 30 May 2017 via mobile

I hadn't been to one of these in years and the last time I had gone the place was dirty. So, going to this one was a pleasant surprise. The food was delicious and perfect. The waitress was so nice and helpful. We will go...More

Thank Spreak
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$31 - US$40
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
11:00 AM - 9:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 1062 Charleston Town Ctr, Charleston, WV 25389-0004
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-345-0440
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