We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.


Certificate of Excellence
The Castro
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3870 17th St, 17th and Pond St, near Market and Castro, San Francisco, CA 94114-2030 (between Noe and Sanchez)
+1 415-621-3870
17:00 - 22:30
Closed now
See all hours
Mon - Wed 17:00 - 22:00
Thu - Fri 17:00 - 22:30
Sat 17:00 - 22:00
More Info
Add Photo Write a Review

262 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 233: English reviews
Fremont, California
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

I have been to Frances several times with friends and for birthdays and anniversaries as I happen to work across the street from them. Every time something happens: first time we booked 2 tables because we were a big group from the clinic and even though the restaurant was empty they refused to give us 2 adjacent tables and we... More 

Thank sbessega
Sunnyvale, California
Level Contributor
14 reviews
12 restaurant reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

If you are lucky enough to get a reservation @ Frances you must go! It is a small place but well worth the effort to get a table the service is friendly and the food is wonderful Nice wine list and have v nice house wine you pay by the ounce Currently on the menu I think the overall best... More 

Thank ewb500
Level Contributor
33 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Almost impossible to get a reservation online for around 7pm, so just go bravely and hope for a table / bar seating if there's just 1 or 2 of you. 7.45pm is a good time - when first seatings usually leave. Love their house wine, served in a carafe and charged based on what you drink, by the oz. (Note... More 

Thank owhatfun
Stockholm, Sweden
Level Contributor
39 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 2 February 2017

Small neighborhood restaurant somehow off main street. Casual setting and high quality experience. Dimmed lights … excellent ( although relatively traditional ) food … the bread is to die for … good wine selection ( and affordable ) … it was late dinner service but the mood and attention was still pretty high ! One negative comment: can we have... More 

Thank emmmdv
Bellingham, Washington
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 29 January 2017

Very small restaurant on a quiet residential street. During the busy dinner period, the restaurant was packed and the tables were quite closely spaced, enabling you to hear your neighbors every word. The cooking was solid but no fireworks here. Not a bad option for a neighborhood restaurant that holds one Michelin star. I would encourage dining at an off... More 

Thank Chazzzzzzz
Palm Springs, California
Level Contributor
130 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 24 January 2017

I expected more from Frances. It has a limited menu and I expected a bit more punch from the small number of items that they serve. Our party of 4 had 3 mains and none of them were bad, but none outstanding either. Additionally, the small plates were really small. Similarly, the waiter wasn't bad, but not that good either.... More 

Thank Joel S
Mexico City, Mexico
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 January 2017 via mobile

I've been coming to Frances every single time in in San Francisco for the last 7 years. It never disappoints. It is consistently wonderful: a charming small neighborhood restaurant where the lights are dimmed just right. I've always been lucky to grab a walk-in spot at the counter without reservation. The house wine is delicious, and a great value. Menu... More 

Thank Vxmiran
Philadelphia, Pennsylvania
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 January 2017

dropped in, had no problem finding a bar spot. had an outstanding meal - particularly enjoyed a roasted beet salad. House wine is sold by the ounce - superb quality and value.

Thank Florianus
Level Contributor
46 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

The restaurant is off the main streets of SF and tucked in a small little area. The interior reminded me a lot of Dominque Crenn's Pettit Crenn located in Hayes Valley, but a little smaller and more intimate. The service was extremely friend and helped put away our coats, which I loved since in such a small area it's a... More 

Thank Mdoanvu
Singapore, Singapore
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 January 2017 via mobile

We had a lovely and delicious dinner in this nice place Authentic, delicious and healthy food at a reasonable price in a nice place with great service

Thank filipkegels

Travellers who viewed Frances also viewed

San Francisco, CA
San Francisco, CA

Been to Frances? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$35 - US$45
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Dining
Good for
Local cuisine, Special Occasion Dining, Romantic
Open Hours
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:30
17:00 - 22:30
17:00 - 22:00
Location and Contact Information
  • Address: 3870 17th St, 17th and Pond St, near Market and Castro, San Francisco, CA 94114-2030
    (between Noe and Sanchez)
  • Public Transportation: 24, 33, 35, 37, F, K, M, and L
  • Location: United States  >  California (CA)  >  San Francisco>  > The Castro
  • Neighbourhood: The Castro
  • Phone Number: +1 415-621-3870
very popular new American in SF

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frances and other visitors
1 question
Ask a question
East Bay, Northern California
2 months ago

See all questions (1)

Questions? Get answers from Frances staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in The Castro

Neighbourhood Profile
The Castro
A flourishing commercial area that acts as San Francisco's LGBT community center and cultural heart, the Castro is a neighbourhood welcome to everyone. As one of the first predominantly LGBT neighbourhoods in the United States and currently its largest, it remains one of the epicenters of activism in the nation. Grand theatres and glitzy shops now compete with bars and fashionable eateries for attention, drawing visitors from around the world to the bright rainbow flag acting as its beacon.
Explore this neighbourhood