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The Cheesecake Factory

251 Geary St Fl 8, San Francisco, CA 94102
+1 415-391-4444
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  • Excellent46%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (1,491 reviews)
“cakes” (113 reviews)
“salad” (157 reviews)
Closed Now
11:00 AM - 11:00 PM Hours
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
251 Geary St Fl 8, San Francisco, CA 94102
All Details
Write a ReviewReviews (5,505)
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1 - 10 of 3,396 reviews

Reviewed yesterday

Went on a Tuesday evening about 7 and wait was just 10mins. We sat outside which was quite pleasant as it was not a cold evening and heaters did the job. I’ve been to several Cheesecake Factorys and always enjoyed them but this time hit...More

Thank Graham L
Reviewed 2 days ago via mobile

Amazing food, amazing cheesecake, amazing views. We requested a seat outside and the view was amazing. I had a burger and my partner had a sandwich. We were waiting around 35 minutes when a manager came over and explained he wasn’t happy with my burger...More

Thank DanTheMan1993
Reviewed 2 days ago via mobile

Delicious as always. Meals were very good. We ate light to save room for cheesecake. We ordered 4 different flavors and shared. Pieces are big enough for 2 people to share.

Thank Karinmch
Reviewed 3 days ago via mobile

The food was delicious as always. No surprises, except it was the Chinese New Year and the staff let us watch the beautiful parade from our table even after we had finished eating. The restaurant is on the top floor of Macy's overlooks The St...More

Thank Martha B
Reviewed 5 days ago via mobile

The meals were lovely, but they were huge!! You could easily share with someone. The cakes were delicious.

Thank 481JanD481
Reviewed 1 week ago via mobile

Dined here as it was getting late, we were shopping, and getting hungry. Located on top floor of Macy’s, we had a bit of a wait and were seated outside- it was freezing, the heater was not working. We suggested that they get blankets for...More

Thank Pixie067
Reviewed 1 week ago via mobile

Cheesesteak Factory never disappoints. Good food with huge portions for a fair price. Friends all had a good time.

Thank Rich C
Reviewed 1 week ago via mobile

Really great views over Union square when sitting outside. Lots of choices of very delicious looking cheesecake. We had the Reese's peanut butter one. Large slices so we shared.

Thank Lisa B
Reviewed 1 week ago via mobile

Nice cheesecakes as you would expect but very pricey, service is good but be careful with your bill, if you don’t give the exact change waiting staff will delay returning to you in the hope that you will leave without change, a tip is expected...More

Thank Doctordan1
Reviewed 1 week ago via mobile

This place is very crowded during peak hour. There is no reservation done. It is pure walk in and queue to get a table. When I came the night before, it was so crowded that the queue was too long to my dinner. Went back...More

Thank VLKJ
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
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Ask a question
Questions & Answers
1 September 2017|
AnswerShow all 3 answers
Response from cavalier031 | Reviewed this property |
Yes. I understand that they do provide gluten free cakes and meals.
1 September 2017|
AnswerShow all 9 answers
Response from Claire F | Reviewed this property |
Yes. Probably the most extensive and inclusive menu I've seen for a while
12 November 2016|
AnswerShow all 11 answers
Response from AdrianaFillaster | Reviewed this property |
You can call in advance but I don't think they take reservations. The best time to go is around 6 pm after that it gets really crowded. Enjoy!!!!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$21 - US$30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Kids, Bar Scene, Child-friendly, View, Special Occasion Dining
Open Hours
10:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 251 Geary St Fl 8, San Francisco, CA 94102
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighbourhood: Union Square
  • Phone Number: +1 415-391-4444
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