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P.F. Chang's

Certificate of Excellence
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26 Schenck Pkwy., Biltmore Park Town Square, Asheville, NC 28803
+1 828-681-2975
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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218 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 216: English reviews
Flat Rock, North Carolina
Level Contributor
81 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW

Service has been steadily decling for a couple of years. Staff doesn't stick around so you can expect slow service as new ones learn the ropes. The wait staff simply don't seem to care (lots of job opportunities in this area with booming micro-breweries). I told the waitress (Bree) that their dishwasher must not be working properly as there's a... More 

Thank 1dragonlady
1 review
2 of 5 bubbles Reviewed 1 week ago via mobile

Traveled 1 hour to enjoy Valentines Day dinner with the family, arrived at 4, plenty of available seats, made us wait 20 minutes. Asked for booth, plenty of them empty, waitress said she couldn't do that...? Asked why, were they reserved, said yes. They were empty the entire hour we were there. Our waitress had no personality at all. Finally... More 

Thank 04familyfun
Forest City, North Carolina
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 2 January 2017 via mobile

The previous review, "I may still be sitting here in this booth when you read this" is spot on! My family has been here THREE times, and it's like a "Bill Murray-Ground Hog" movie all over again! Each visit, we stand in the same hostess spot, with the same deer in the headlights look, wondering if we'll be noticed. 15... More 

Thank OurFam6Reviews
Flat rock, NC
Level Contributor
166 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 2 January 2017 via mobile

Our dinner could not have been better. We were celebrating our daughter's birthday and this is where she wanted to go. From the start, our waitress was very attentive. She brought us an appetizer that someone did not want at no charge. The food was very good. I don't think anyone in our group was disappointed. PF Changs is really... More 

Thank Joseph C
Hendersonville, North Carolina
Level Contributor
81 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 2 January 2017 via mobile

Worst service in recent memory. Our waiter literally couldn't have cared less. Sat here for 15 minutes waiting to order. Never checked on us once. Another waitress saw we had no plates for our appetizer after someone other than our waiter brought it out and so she took pity on us and brought us some. Food was not good and... More 

2 Thank Kmacaluso84
Level Contributor
51 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 31 December 2016 via mobile

I ordered Changs Spicy Chicken, and my friend ordered Kung Pao Chicken, both obviously supposed to be spicy, but both came out with ZERO heat. The sauces were sweet, and did give it some flavor, but when you order something spicy, you expect it to have some spice to it!? Neither one of our choices were spicy in any way,... More 

Thank MandBAdventures
Level Contributor
5 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 18 December 2016 via mobile

As a restaurant owner in Asheville, I always appreciate great food and great service. Tonight with my in laws,again,we had both. 5 stars once again!

Thank JJ M
Greenville, South Carolina
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 December 2016

The P. F. Chang's in Asheville fits the corporate mold. It had no choice. The interior is large and well appointed for a corporate conference room. It is not cozy, it is not ethnic, it is not authentic. It is too big and too busy for the service to be friendly and personal. The location is a new shopping development... More 

1 Thank Jon_GvilleSC
Pineola, North Carolina
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 5 December 2016

Food was uncooked and cold. Part of the dish (tofu) didn't arrive until everyone else finished eating (and we had to ask for it). Absolutely no seasoning in dish.....not even a hint of salt.....nothing. When we left we let the manager know (as we assumed it was probably just a mistake in the kitchen as I've had the same dish... More 

Thank TravelMomCarolina
Arden, North Carolina
Level Contributor
5 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 4 December 2016

My wife loves this place. It's always a winner and never have a bad experience. Not a place I would really take the kids.

Thank jmaschott

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Chinese, Asian, Gluten Free Options
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Reservations, Full Bar
Good for
Special Occasion Dining, Groups, Child-friendly, Kids
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 26 Schenck Pkwy., Biltmore Park Town Square, Asheville, NC 28803
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Asheville
  • Phone Number: +1 828-681-2975

Questions & Answers

Questions? Get answers from P.F. Chang's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?