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Potbelly Sandwich Works

Certificate of Excellence
$
Neighbourhood:
Midtown
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30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
+1 646-289-4203
Website
Today
07:00 - 20:00
Open now
See all hours
Hours:
Mon - Fri 07:00 - 20:00
Sat - Sun 11:00 - 17:00
More Info
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69 Reviews from our TripAdvisor Community

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Showing 52: English reviews
New York City, New York
Level Contributor
72 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Potbelly’s is one of my favorite places to get lunch (I work in Rockefeller center area). The Mediterranean sandwich is my go-to option since I usually prefer vegetarian. The lines during lunch can look long and time consuming, but the staff do a great job shuffling customers through in an organized, timely manner (don’t let looks deceive you, it won’t... More 

Helpful?
Thank Priya S
Weymouth, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Sandwiches were excellent but staff could do with going on a customer services course, they just about managed to take and prepare our order.

Helpful?
Thank Mark R
Saint Marys, Ohio
Level Contributor
83 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 8 January 2017

We experienced good food and very efficient service at this Potbelly. The only issue was an extreme shortage of seating for the HUGE number of people being served. There were no seats available in the restaurant, so we took our meal out into the plaza. There wasn't seating anywhere in the plaza either.

Helpful?
Thank Teacher1992
London, Canada
Level Contributor
76 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 January 2017 via mobile

This was our first time here. This was the Best sandwich we had ever!!! We never heard of this place before and now there is one close to where we live.

Helpful?
Thank packyourbagsweareoff
Waterloo, Canada
Level Contributor
302 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 28 December 2016 via mobile

This a chain restaurant so know that going in. Food was hot, service was excellent and prices were good. You select your toppings as they assemble your sandwich allowing for customization. Good bite to eat.

Helpful?
Thank NormLWat
Milton Keynes, United Kingdom
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 November 2016

Small menu but great tasting sandwhiches, you must go at least once, you won't be dissapointed and can get extremely busy

Helpful?
Thank Graham G
Wellington
Level Contributor
100 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 15 October 2016

The staff were helpful. The salad was a great size and the sandwiches were great. It was reasonably priced. Great lunch menu.

Helpful?
1 Thank mzz36f
Glen Cove, New York
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 September 2016

Love this place! Super friendly service and the sandwiches are always fresh with great ingredients! Try a dream bar to satisfy your sweet tooth.

Helpful?
Thank Mslongo
florida
Level Contributor
36 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

we tried a roast beef with provolone sandwich with all the fixings. The sandwich was warm,and the bread tasted like it had just come out of the oven. Veggies were crisp, and it was the best sandwich we had in NYC hands down. Minimal stools for seating, but the food court with multiple tables was right outside so it wasn't... More 

Helpful?
Thank FloridaTravellingmom
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 27 July 2016 via mobile

Cool atmosphere, very nice people and good hot sandwiches. All at not the crazy high nyc prices. Located near penn station, time square ...

Helpful?
Thank Keith H

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Fast food, Soups
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Open Hours
Sunday
11:00 - 17:00
Monday
07:00 - 20:00
Tuesday
07:00 - 20:00
Wednesday
07:00 - 20:00
Thursday
07:00 - 20:00
Friday
07:00 - 20:00
Saturday
11:00 - 17:00
Location and Contact Information
  • Address: 30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighbourhood: Midtown
  • Phone Number: +1 646-289-4203

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood